ATHIRA S NAIR
Patna
Summary
Results-driven Service Advisor who acts as the intermediator between service technicians and customers, explaining the Service Technician's recommendations to the customer in easy-to-understand language and suggesting up-sell opportunities to keep the customer's vehicle safe.
Adaptable and efficient Grounds Crew Member with a strong focus on time management and customer handling. Committed to ensuring safe and well-maintained airport environments while supporting team efficiency during high-demand periods.
Overview
1
1
year of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Grounds Crew Member
Indigo Airline
Goa
01.2025 - Current
- Maintained clean and safe grounds around the airport terminal.
- Assisted in aircraft ground servicing tasks as directed by supervisors.
- Collaborated with team members to ensure efficient workflow during peak hours.
Education
BBA - Aviation Management
Allagappa University
Kerala, India 09.2021 - 05.2024
10th And 12th - Mathematical Sciences
St Joseph S High School
Patna , India 04.2018 - 09.2021
Skills
- Communication Skills
- Leadership
- Project Handling
- Spreadsheets
- Email updates
- Customer Handling
- Ground servicing
- Time management
- Adaptability strategies
Certification
Training Programme on Airport Operations, 05/03/24, Cochin, Kerala
Languages
- English, Full Professional Proficiency
- Hindi, Full Professional Proficiency
- Malayalam, Full Professional Proficiency
- Tamil, Limited Working Proficiency
Hobbies and Interests
- Travelling
- Learning new skills
Personal Information
- Passport Number: W8586635
- Date of Birth: 01/22/98
- Nationality: Indian
Languages
English
Proficient
C2
Hindi
Proficient
C2
Malayalam
Proficient
C2
Timeline
Grounds Crew Member
Indigo Airline
01.2025 - Current
BBA - Aviation Management
Allagappa University
09.2021 - 05.2024
10th And 12th - Mathematical Sciences
St Joseph S High School
04.2018 - 09.2021