Athoiba Thangjam
Customer Service
New Delhi
Summary
I believe myself to be a highly organized and motivated professional who is able prioritize tasks and deliver results efficiently. I believe in attention to detail, effective communication, and a problem-solving mindset. Eager to contribute to dynamic teams and consistently achieve high standards in all areas of work
Overview
5
5
years of professional experience
Work History
Assistant Executive Customer Service
Ienergizer
02.2023 - Current
In this organisation I am in a banking process where I currently work as a retention specialist where as a team we try to retain customers assigned to us by understanding the customers concerns.
Trainee Process Consultant
Hinduja Global Solutions
12.2019 - 02.2022
This was a Medical Billing job where we had to file claims which involved data entry and contacting clients for missing information as well.
Education
Bachelor Of Science - Forestry
Mewar University
Gangrar, Chittorgarh 07.2018
Skills
Problem-Solving
Excellent Communication
Decision-Making
Teamwork and Collaboration
Planning and Coordination
Organization and Time Management
Active Listening
Good Telephone Etiquette
Written Communication
Data Entry
Analytical and Critical Thinking
Flexible and Adaptable
Timeline
Assistant Executive Customer Service
Ienergizer
02.2023 - Current
Trainee Process Consultant
Hinduja Global Solutions
12.2019 - 02.2022
Bachelor Of Science - Forestry
Mewar University