ATHUL BENNY
Operations Executive
Dubai
Summary
Dynamic Hospitality Executive with over 5 years of experience in corporate hospitality, facility operations, and HR coordination. Expertise includes employee accommodation management, onboarding support, workforce coordination, vendor management, SLA monitoring, and HSE compliance. Proven ability in MIS reporting, budget tracking, and fostering employee welfare within SOP-driven, audit-ready environments. Committed to driving operational efficiency and enhancing employee experiences through structured process management and a dedication to service excellence.
Overview
6
6
years of professional experience
5
5
Certificates
4
4
Languages
Work History
Hospitality Executive – Onsite Operations
STARLFINX FINTECH TENHNOLOGY EST
11.2025 - Current
- Manage end-to-end employee accommodation and facility operations, including allocations, occupancy tracking, and exit coordination.
- Ensure compliance with HSE standards, hygiene protocols, and corporate SOPs through regular inspections and audits.
- Coordinate with HR for new joiner onboarding support, employee welfare, transport scheduling, and policy communication.
- Oversee vendor management, SLA monitoring, contract follow-ups, and service quality control.
- Maintain MIS reports, budget tracking, inventory control, and cost optimization dashboards.
- Support workforce coordination, attendance alignment, and internal stakeholder communication.
Hospitality Executive
STARLFINX INDIA PRIVATE LIMITED
03.2025 - 11.2025
- Supported daily operational activities across corporate hospitality and aviation support services, ensuring service readiness and SLA adherence.
- Coordinated with internal teams, vendors, and facility partners to support smooth day-to-day operations.
- Maintained operational logs, checklists, MIS reports, and shift handover documentation.
- Assisted in incident reporting, basic root-cause analysis, and corrective action tracking.
- Utilized Excel-based trackers for consumables, manpower deployment, and operational performance reporting.
Supervisor
TRAVEL DESK SOLUTION VENDOR INDIGO AIRLINES COCHIN INTERNATIONAL AIRPORT
07.2021 - 03.2025
- Supervised day‑to‑day flight operations support activities including crew logistics, rostering, and movement coordination.
- Coordinated closely with airline operations teams, crew, drivers, and support staff to ensure on‑time flight departures and arrivals.
- Tracked flight schedules, crew movements, and operational changes in a fast‑paced airport environment.
- Maintained accurate operational records, flight‑related documentation, and compliance logs.
- Conducted shift briefings and ensured effective handovers between operational teams.
- Managed incident reporting and supported investigations in alignment with airline and airport SOPs.
- Promoted from Coordinator to Operations Supervisor within 8 months based on performance and operational capability.
Intern
Akbar Travels
03.2021 - 04.2021
- Supported operational coordination, documentation, and reporting activities.
- Assisted in maintaining records and data required for operational decision‑making.
Intern
Courtyard by Marriott
11.2019 - 12.2019
- Collecting a database and taking leads.
- Assisting in organizing employee engagement activities and events to foster a positive work environment.
- Worked independently and in virtual setups, utilizing strong written and oral communication skills to align with organizational objectives.
Education
MBA - Marketing And Human Recourse Management
DePaul Institute of Science And Technology(Mahatma Gandhi University)
Kochi, India 04.2001 -
B.VOC - Tourism and Hospitality
Sree Sankara College Kalady (Mahatma Gandhi University)
Kochi, India 04.2001 -
12th - HSE
Govt HSS Kongorpilly
Kochi, India03-2018
10th - SSLC
St. Philomena's Hss Koonammavu
Ernakulam, India03-2016
Skills
Flight Operations Support & Coordination
Live Operations Monitoring & Reporting
Crew & Staff Coordination
Operational Documentation & Compliance
Shift Handover & MIS Reporting
Incident Reporting & Corrective Actions
SOP & Checklist Management
Stakeholder Coordination (Airlines, Ops, Vendors)
Data Tracking & Operational Analysis
MS Excel, Word & PowerPoint
Time & Resource Management
Certification
Introduction to generative AI concepts Microsoft Learn journey 2025
Timeline
Hospitality Executive – Onsite Operations
STARLFINX FINTECH TENHNOLOGY EST
11.2025 - Current
Introduction to generative AI concepts Microsoft Learn journey 2025
07-2025
Hospitality Executive
STARLFINX INDIA PRIVATE LIMITED
03.2025 - 11.2025
Introduction to Digital Marketing from one-day Marketing Club 'Meretrices' 2024
01-2024
Email Etiquette from TCS ION 2023
11-2023
Customer Relationship Management from Great Learning Academy 2023
05-2023
Employee Rights and Obligations under Labor Laws by Synergy (HR Club), Dist Angamaly 2023
04-2023
Supervisor
TRAVEL DESK SOLUTION VENDOR INDIGO AIRLINES COCHIN INTERNATIONAL AIRPORT
07.2021 - 03.2025
Intern
Akbar Travels
03.2021 - 04.2021
Intern
Courtyard by Marriott
11.2019 - 12.2019
MBA - Marketing And Human Recourse Management
DePaul Institute of Science And Technology(Mahatma Gandhi University)
04.2001 -
B.VOC - Tourism and Hospitality
Sree Sankara College Kalady (Mahatma Gandhi University)
04.2001 -
12th - HSE
Govt HSS Kongorpilly
10th - SSLC
St. Philomena's Hss Koonammavu
Languages
English
Bilingual or Proficient (C2)
Hindi
Advanced (C1)
Malayalam
Bilingual or Proficient (C2)
Tamil
Upper intermediate (B2)
EXTRA- CURRICULARS
- Administrative assistant for KERALA TRAVEL MART 2020
- Completed Food preparation course from Courtyard by Marriott 2020
- Coordinator for APICON 2019 EVENT at Grand Hayat Kochi 2019
- Volunteer of 5th National Energy Congress- ENCON’22 conducted by Energy Conservation Society 2022
POSITION OF RESPONSIBILITY & ACTIVITIES
STARFLINX INDIA PRIVATE LIMITED (March 19 2025 – Till date)
- Implemented vendor evaluation framework for supplier onboarding, ensuring cost efficiency, quality assurance, and SLA compliance.
- Spearheaded sustainability efforts by introducing eco-friendly sourcing practices for office consumables and hospitality supplies, reducing monthly wastage.
- Standardized operating procedures (SOPs) for guest management, pantry services, and meeting room allocations, ensuring consistent service delivery across functions.
- Enhanced reporting accuracy by introducing structured MIS and database management systems for tracking procurement, vendor performance, and operational costs.
Travel Desk Solution Vendor Indigo Airlines Cochin International Airport (01 July 2021 – 15 March 2025)
- Implemented Emergency response management team
- Within 6 months charted more than 2200 flights
- Efficient management of crew logistics resulting in on-time arrivals and departures for crew members
- Documentation and Record-Keeping
- Joined as coordinator and was promoted to supervisor of operations within the 8-month period.
- Coordinating office activities, supervising support staff, managing agendas and travel arrangements
EXTRA- CURRICULARS
- Administrative assistant for KERALA TRAVEL MART 2020
- Completed Food preparation course from Courtyard by Marriott 2020
- Coordinator for APICON 2019 EVENT at Grand Hayat Kochi 2019
- Volunteer of 5th National Energy Congress- ENCON'22 conducted by Energy Conservation Society 2022
POSITION OF RESPONSIBILITY & ACTIVITIES
STARLFINX FINTECH TENHNOLOGY EST (March 19 2025 – Till date)
- Supported day-to-day operations and coordination activities in fast-paced environments.
- Maintained operational records, reports, checklists, and shift handover documentation.
- Coordinated with internal teams, vendors, and support staff to ensure continuity of operations.
- Assisted in monitoring operational activities, compliance requirements, and service readiness.
- Prepared MIS and operational summaries using Microsoft Excel.
Travel Desk Solution Vendor Indigo Airlines Cochin International Airport (01 July 2021 – 15 March 2025)
- Implemented Emergency response management team
- Within 6 months charted more than 2200 flights
- Efficient management of crew logistics resulting in on-time arrivals and departures for crew members
- Documentation and Record-Keeping
- Joined as coordinator and was promoted to supervisor of operations within the 8-month period.
- Coordinating office activities, supervising support staff, managing agendas and travel arrangements
References
- Sajitha Rajesh Kumar- Head Of HR, sajitha@starflinx.com, +91 98204 83165, STARFLINX INDIA PRIVATE LIMITED
- Sreeraj Nandhakumar - Operational manager, +91 8086083523, cokairport@traveldesksoultions.com, Trave desk solutions cochin TDSCOK
- Shobin Thomas - Placement Director, +919847922281, shobin@depaul.edu.in, DePaul Institute of Science and Technology