Athul Kumar

• Propose and be the advocate of the workflow to accommodate operations of clients and consultation to plan, organize, direct, control, and evaluate the Project management operations realized through the SaaS Platform.
• Advocate in planning and implementing policies and guidelines for operational benefits and standardization of workflows and processes.
• Direct and Advise development team in creating and promoting value-added features and functionalities Ensuring Quality of features released and directing Quality assurance testing for features released Correspond to the company and represent clients to ensure Customer success metrics and targets are met.
• Assist staff and professionals within the client’s office in technical troubleshooting and administering the project agnostics.
• Control and coordinate with cross-functional teams to ensure the best solution for operational pain points clients are facing Assist in training and supervising staff at the client’s office for an end to end implementation of the product.

• Pre-Sales and Marketing for Apollo Suite of Products ( Construction Management SaaS Platform) Organize Product Demonstration and carry out Customer Onboarding for new orders.
• Performed Competitor analysis and Lead Generation for enterprise sales.
• Conducting Webinars and executing POC's for prospective leads.
• Led Implementation of the product within the parent organization for the Indian Business Unit.

Being promoted to this role, my responsibilities had grown multifold ranging from gathering and accessing Product requirements, analysis of customer success metrics, Product development use case documentation, market research and analytics.

• Primarily as an implementation consultant, I have been deployed to support my clients in transitioning their project estimates and procurement into a SaaS platform, that manages their end to the end life cycle of construction operations.

• Reporting to senior management with exposure to all operations & processes within the organisation.
• Responsible for identifying opportunities and qualifying them to pursue.
• Market research and analytics.
• Order book statistics reporting and Tender SPOC for the organization.

• Worked as a junior site engineer on a contract basis on a residential project comprising of Villas And Apartments.