Analytical, results-driven eager to utilize skills and knowledge gained through education and experience to assist organizations in developing and executing marketing strategies on sales to drive business growth.
Overview
10
10
years of professional experience
Work History
Lead Business Analyst
enhanzED Education Pvt Ltd
Mysore, Karnataka
05.2022 - Current
Established relationships with key clients, while maintaining existing customer base.
Created and presented monthly reports to management on sales performance.
Analyzed data to identify trends in customer behavior and develop plans accordingly.
Developed product roadmaps to help guide the development of new features.
Identified customer needs through user interviews, surveys, focus groups, and other feedback mechanisms.
Managed social media accounts and campaigns.
Organized trade shows and exhibitions to promote brand awareness.
Generated ideas to increase sales through creative promotions.
Business Development Manager
Prodex Technologies - eGrabber Inc.
Chennai
12.2021 - 05.2022
Lead Generation
Cold Email Campaign, Cold Calling on Daily Basis
Pitching Product Live Demo to Decision Makers
Generate Leads Using Marketing Tools
Reach Out To Prospect via LinkedIn Messages
Using LinkedIn Sales Navigator - Target & Build Prospect List
Verify All Leads Before Sending Email Campaign.
International Sales Engineer
Auto Link Technology Private Limited
Dongguan
02.2021 - 12.2021
Follow up leads and customer on daily basis
Brand management via Social media accounts
Posting advertising content and blogs on social media - Impression creation
Work on acquiring CAD drawings for providing best suitable machine suggestion for customers
Searching for new clients, Building Sales Pipeline
Actively looking customers on B2B E-commerce website like Alibaba.com with right keywords
Managing and interpreting customer production requirements
Negotiating purchase agreement and contract terms
Negotiating and closing sales by agreeing terms and conditions
Providing after-sales support services
Administering client accounts
Preparing Quotations and Proforma invoices
Analysing costs and sales
Preparing reports for head office in China weekly basis
Recording and maintaining customers and leads chat history on CRM
Coordinating with Engineers and Procurement department
Supporting marketing by attending trade shows, conferences and other marketing events
Making technical presentations and demonstrating how a product will meet client projects
Providing pre-sales technical assistance and connect with technical team set-up
Market research on Competitors services and clients
Shipping coordination until client receives the machine
Prepare Documents for Customs Clearance
Solving client production requirement problems
Helping in the solving of custom-made products with additional support
Planning and scheduling Virtual factory visit with customers.
Digital Marketer
FreeLancer | Aorta Digital Services
Chennai
07.2019 - 01.2021
Brand Management
Business Development
Explain the services and prices to potential Customers
Cold Calling
Answer questions about service features and benefits
Manage - Customers Issues with receipts, refunds, credits, From Google
SEO
SEM
Google Analytics
Google Ads
Work with Companies like Aorta digital, Speed-web services.
Associate Consultant
Sutherland Global Services Pvt. Ltd.
Chennai
05.2019 - 11.2019
Retention
Sales
Product Pitching
Customer Service
Provide Technical Assistance
Resolve Billing Issues
Refunds Process
Documenting Customers Complaints.
Manager
Sri Meenakshi Jewellery (SMJ)
Chennai
12.2017 - 02.2019
In-charge with Start up of the company
Sales Management
In-charge of handling all escalations/Complaints (Billing / sales)
Maintain Customer Relations
Handling all day-to-day operations
Maintaining Ledger and GST - Monthly Basis
Marketing (SEM, Website, Seasonal Campaign, google ads and traditional Advertisement)
Billing - Maintaining server - Tagging - Networking
Create offline promotional material, such as brochures, pamphlets, business cards, stationary
In-charge of Training sales staff
Customer Relations management
In-charge of Maintaining Gold scheme Members
Responsible for Quality control (Staff and Inventory).
Project Coordinator
BrickSmith Foundation Pvt. Ltd.
Chennai
04.2014 - 11.2017
In-charge of Sales and Marketing
Cold calling
Fixing appointments with potential customers
Prepare and submit budget estimates, progress reports, or cost tracking reports
Plan, organize, or direct activities concerned with the construction or maintenance of structures, facilities, or systems
Customer Relationship Management
Perform risk assessments to develop response strategies
Obtain all necessary permits and licenses
Direct and supervise workers
Direct acquisition of land for construction projects
Digital Marketing (Ads, SEO, Website).
Inside Sales Consultant
SmartMegh Solutions Pvt. Ltd.
Chennai
11.2013 - 04.2014
Lead Generation
Incharge of Email Campaign
Cold Calling (Global)
Pitching about Products and services to potential customers
Digital Markerting (SEO, SMM, Website)
Market Research
Education
Digital Marketing Certification - Advance - Marketing
Aorta Digital Services
02.2018
Digital Marketing Certification - Marketing
Vita Acadamey
11.2017
B.Com - Accounting And Finance
Gurunanak College
12.2015
High School Diploma - Commerce
12th Grade P.S.M.Higher secondary School
01.2010
High School Diploma -
10th Grade P.S.M.Higher secondary School
01.2007
Skills
OS/Gadgets
CRM
Digital Marketing
MS Office
Sales management
Customer Relationship Management
B2B sales
B2C sales
Business development
Cold calling
Tele Marketing
Customer care
Traditional marketing
E-commerce
Lead Generation
Market research
Digital Marketing Strategist
Project Management
Timeline
Lead Business Analyst
enhanzED Education Pvt Ltd
05.2022 - Current
Business Development Manager
Prodex Technologies - eGrabber Inc.
12.2021 - 05.2022
International Sales Engineer
Auto Link Technology Private Limited
02.2021 - 12.2021
Digital Marketer
FreeLancer | Aorta Digital Services
07.2019 - 01.2021
Associate Consultant
Sutherland Global Services Pvt. Ltd.
05.2019 - 11.2019
Manager
Sri Meenakshi Jewellery (SMJ)
12.2017 - 02.2019
Project Coordinator
BrickSmith Foundation Pvt. Ltd.
04.2014 - 11.2017
Inside Sales Consultant
SmartMegh Solutions Pvt. Ltd.
11.2013 - 04.2014
Digital Marketing Certification - Advance - Marketing
Consulting Intern/ Front Desk Officer at Plan International Education Pvt LtdConsulting Intern/ Front Desk Officer at Plan International Education Pvt Ltd