Athul Raj
Kottayam
Summary
Skilled Network Support Engineer with extensive experience in troubleshooting and maintaining complex network systems. Expertise in managing network security and optimizing performance through software updates and efficient configurations. Strong problem-solving abilities enhance network operations in high-pressure situations, ensuring reliability and security across diverse environments.
Overview
4
4
years of professional experience
Work History
L1 Network Support Engineer
Kerala Vision Broadband Ltd
11.2022 - Current
- Configured and troubleshot Layer 1 and Layer 2 network equipment to ensure reliable connectivity across infrastructure
- Ensured uptime by resolving issues in distribution and local area networks
- Utilized PRTG and Observium for network monitoring across statewide infrastructure
- Generated and analyzed bandwidth usage reports to identify and address potential network issues proactively
- Maintained Huawei, Genexis, and Netlink devices to ensure seamless interoperability and performance across platforms
- Prepared RFOs and escalated critical issues to senior management
Education
Diploma - Computer Engineering
Govt Polytechnic College Pala
Kottayam, Kerala01-2021
Higher Secondary Education -
St. Mary's HSS
Kidangoor, Kottayam01-2018
Skills
- Network hardware expertise: Cisco and Huawei switches
- OLT/ONT management: Genexis and Huawei Netlink
- Network monitoring tools: Observium and PRTG
- OSI model proficiency
- TCP/IP and IP addressing
- Routing and switching
- LAN, WAN, and WLAN technologies
- VLANs and STP
- RSTP and MSTP protocols
- LACP and MPLS VPN
- WAN technology specialization
- Operating systems: Windows and Ubuntu
Languages
- English
- Malayalam
Personal Information
- Date of Birth: 10/19/00
- Gender: Male
- Nationality: Indian
- Marital Status: Single
Coursework
- CCNA (Cisco Certified Network Associate)
- CCNP (Cisco Certified Network Professional)
Timeline
L1 Network Support Engineer
Kerala Vision Broadband Ltd
11.2022 - Current
Diploma - Computer Engineering
Govt Polytechnic College Pala
Higher Secondary Education -
St. Mary's HSS