

Client onboarding and collateral management specialist with a history of streamlining processes to enhance client experience and ensure compliance with global regulations. Strong skills in accounting and reconciliation, coupled with effective communication to engage stakeholders and deliver results.
Led the account opening initiation team, overseeing onboarding for new-to-bank clients
• Managed end-to-end onboarding processes with strong knowledge of global regulatory requirements (HKMA, MiFID, CFTC, SFTR, etc.).
• Streamlined workflows to reduce onboarding cycle time and enhance client experience.
• Acted as key liaison between clients, RMs, and stakeholders to align expectations and deliver milestones.
• Collaborated with the orchestration team to initiate, track, and streamline onboarding requests.
• Implemented standardized procedures and best practices to minimize risk and improve efficiency.
Initiated account opening requests according to Relationship Manager (RM) instructions.
Executed OTC margining processes, ensuring compliance with trading agreements and minimizing operational risk.