Atif Ali Khan

A professional with core competency in building sales team that spearhead market to gain leadership. I bag a fair understanding of different sales strategies relative to product and market size, this comes from my experience of 14 years in different industries. Quick learner with a process orientation and customer centricity equips me with sufficient ability to solve Critical operations problems for business profitability. Comprehensively backed with dynamics of Indian market in terms of business areas, co-operates, potential partners, talent pool, entrepreneurs, and influential personalities. With high energy and enthusiasm, I love to take up new challenges and raise the bar for mutual betterment of organization and self. Collaborative Key Account Manager with demonstrated success in relationship building, negotiating and developing new business within targeted and assigned accounts. Strong analytic, quantitative and technical aptitude with great attention to detail. Self-motivated, driven and adaptable with proven track record of exceeding goals.

• Successfully Execute Payment Gateway for Madhya Pradesh Electric Board VIA HDFC BANK 2023
• Merchant Acquisition successfully with 2000 EDC Terminal and integration of Payment Gateway at Central India’s Railway Food Distribution (Itarsi) 2024
• Exceptional Performance in ME Sales Drive Oct 21
• Exceptional performance in fastest 500 ARN Feb 22
• Significant Contribution to the Business 22-23
• Won BEST Circle 4 times in a row
• Recognized for best services at 'Care touch Customers’
• Star performer consistently for 10 months Aug 13 to Jun 14
• Best Performer Mar 15
• Trophy- Zero HRC pending in First source
• Exceptional feedback from senior management
• Selection for Green Belt training in first source Jan 14

• Senior Key Account Manager Madhya Pradesh, Axis Bank (Platinum Business), 09/26/23, Present, Relationship Management: Build and maintain strong relationships with key clients, understanding their needs and delivering tailored solutions. Payment Solution Expertise: Stay up-to-date on payment industry trends, technologies, and regulatory requirements, offering expert guidance to clients specifically drive “Complete Payment Solutions” including Integration, API, Payment, Vendor, Dispute Management”, Account Growth: Identify opportunities to upsell and cross-sell payment solutions, driving revenue growth and client satisfaction., Client Support: Provide exceptional support, resolving issues promptly and ensuring client satisfaction., Payment Solution Expertise: Stay up-to-date on payment industry trends, technologies, and regulatory requirements, offering expert guidance to clients., Communication: Serve as the primary point of contact, ensuring seamless communication between clients, internal teams, and stakeholders., Risk Management: Collaborate with risk teams to identify and mitigate potential risks associated with key accounts., Business Development: Contribute to new business opportunities through referrals, networking, and market intelligence., Reporting and Analysis: Provide regular account performance reports, analyzing data to inform strategic business decisions., Collaboration: Work closely with internal teams, such as sales, marketing, and product development, to align strategies and deliver client-centric solutions., Industry Insights: Share market knowledge and competitor analysis to enhance the company's market position and product offerings., EDC Acquiring only Platinum Merchant (Over 1 Cr), Portfolio Management (65 Cr to 150 Cr), Multiple MID cases, High Net Worth Merchants Sales and Service Handling (Bhopal, Gwalior and Jabalpur), Work along side with all Fintech companies e.g. (Pine labs, Worldline and Ezetab), Working with Branches and other concerned department for strategic perspective, Weekly Sales Drives association with branches and other departments, Driving business and profitability in Madhya Pradesh Market and managing operations from three company owned retail stores. Building and leading a talent pool of 30 team members with 2 Team Leaders, LENDING, Driving Working Capital loans (CC Limit and OD Limits) inside and outside portfolio Business, Driving Small SBB Loans in association with lending vertical (Business Loans), Driving with SME teams 1.50 Cr to 75 Cr files Key Account Manager MP&CG – Bhopal
• HDFC BANK PAYMENT BUSINESS, 10/29/19, 09/25/23, Relationship Management: Build and maintain strong relationships with key clients, understanding their needs and delivering tailored solutions. Payment Solution Expertise: Stay up-to-date on payment industry trends, technologies, and regulatory requirements, offering expert guidance to clients specifically drive “Complete Payment Solutions” including Integration, API, Payment, Vendor, Dispute Management”, Strategic partner and advisor to the client, discovering new opportunities to work together for mutual benefit., Long term strategy planning, One stop complaint solution, Company and Customer Expertise, Strategic Perspective, Leadership, Skill Negotiation, Value Based Selling, KPI maintenance
• Retail Manager - Senior Executive-Bhopal Sales, Bharti Airtel, 01/18/16, 09/13/19, Driving business and profitability in Bhopal market and managing operations from three company owned retail stores. Building and leading a talent pool of 18 team members for soaring high., Sales projection and monthly planning, Regular gate meetings and review of beat plan, Market visits with team members, Funnel management with regular follow-ups, Portfolio management, Base management through stores conducting canopy activities / Road shows., Customer delight activities at stores., Regular recruitment of talent., Corporate visits and tie-ups., Universe mapping of the market once in a month., Audits over financial KPIs, Bill collection, device sales etc., Inventory management., Training and development Process implementation
• Retail Showroom Manager- Senior Executive - Bhopal Sales & operations, Bharti Airtel, 01/06/14, 01/17/16, Sales planning ensuring store profitability, Store activities for sales conversions., Process implementation., Funnel management with regular follow-ups, Portfolio management., Delivery of service parameters NPS, DI, M4 decay, Ensuring close looping of customer complaints, Customer delight activities at stores., Regular recruitment of talent., Emphasis on quality conversions to sales., Planning of contest, RnR for team engagement., Audits over financial KPIs, Bill collection, device sales etc., Inventory management., Training and development, Process implementation
• Process lead- Senior Executive – Bhopal Operations, First Source, 04/01/09, 01/16/14, Managing operations over a team of 56 associates for providing accurate resolutions over escalations of customer complaints to LEVEL-2 for Telemedia services voice and DSL airtel North and west hub., Emphasis on quality resolutions for customer satisfaction., Resolution of complaints WITH TAT., Utilization per call / per seat., Planning of contest, RnR for team engagement., Audits - Call barging., Regular recruitments, Training and development, Process implementation.