Atifa Jahan

- Developed and implemented comprehensive compliance policies, procedures, and controls in accordance with applicable laws and regulations.

- Conducted regular compliance risk assessments and audits to identify areas of non-compliance and recommend corrective actions.

- Monitored new regulatory changes, assessed their impact on company operations, and implemented applicable compliances.

- Established and maintained effective communication channels with regulatory authorities, ensuring timely filing of all mandatory returns.

- Provided leadership and guidance to the Compliance team, fostering a culture of integrity, accountability, and continuous improvement.

- Collaborated with internal stakeholders, including legal, risk management, and business units, to ensure alignment of compliance objectives with business goals.

- Conducted training sessions and workshops to educate employees on compliance requirements and promote awareness of ethical standards and best practices.

- Monitored and reviewed compliance-related incidents, investigations, and complaints, taking appropriate actions to mitigate risks and prevent recurrence.

- Established a compliance framework, IT governance framework, and outsourcing guidelines.

- Reviewed company compliance programs to identify potential gaps and opportunities for improvement.

- Created, implemented, and adopted best practices for internal policies, processes, and procedures.

- Conducted training sessions on compliance and provided guidance on data protection, insider trading prohibition, prevention of sexual harassment, anti-trust, code of conduct, whistleblowing, and anti-corruption policies.

- Initiated the implementation of privacy laws and data protection measures for the organization.

- Managed various contracts, including SLAs, NDAs, lease deeds, MoUs, LOIs, and product T&Cs.

- Managed litigation involving civil, criminal, consumer, and labor matters, maintaining a high winning ratio.

- Set up an Internal Ombudsman for amicable resolution of customer grievances.

- Being the GC, I was responsible for Legal, Compliance and Secretarial function of the organization.

- Have implemented head quarter driven compliance projects such as 'clouds risk assessment', 'data compliance' amongst many other legal and financial projects.

-I was responsible for anti-trust, data privacy, anti-corruption, anti, bribery related compliances.

-Successfully formulated the above mentioned policies in sync with the HQ policies and implemented them through trainings and certification.

-Delivered legal advice on a wide range of corporate issues, including compliance, commercial arrangements, and contracting models.

- Managed legal affairs, including market feasibility checks on new financial products from a local legal and regulatory perspective.

- Implemented IT tools for tracking, monitoring, and reporting litigation, contract life cycles, and compliance.

- Built constructive relationships with partners and legal firms to drive project progress.

- Rendered legal advice to the compliance team regarding the interpretation of various regulations.

- Developed and maintained lending policies and associated procedures.

- Conducted research on various legal topics and managed various legal aspects of the company, including litigation and advisory.

-Managed the gamut of litigation filed against the company.

- Supported the internal audit as well as regulatory audit.

-Represented the organization before various regulatory and statutory bodies such as Consumer tribunals, Chief Information Commission,TRAI etc

- Ensured company-wide compliance with industry regulations and legal requirements.

- Supported customer service teams in high-level customer escalations involving legal intricacies.