Atik Prakash Jog
Thane
Summary
Quality assurance specialist with proven expertise in enhancing product quality and operational efficiency. Successfully led teams to achieve performance targets and ensure timely project delivery. Proficient in strategic planning and process optimization, contributing to sustainable organizational growth. Experienced in quality assurance, shipping, receiving, and inventory management, with a strong focus on maintaining high standards and optimizing production workflows.
Overview
18
18
years of professional experience
Work History
Senior Quality Specialist
Fiserv
Thane
08.2015 - Current
- Collaborated with cross-functional teams to identify and resolve quality issues.
- Implemented process improvements to streamline quality control procedures.
- Facilitated training sessions for mentored junior analysts to enhance quality control methodologies.
- Maintained documentation for quality assurance processes.
- Monitored merchant profiles for accuracy, completeness, and fraud detection.
- Prepared performance metric reports for management review.
Specialist Valuations Review Analyst
Altisource Pvt Limited
06.2013 - 08.2015
- Conducted research and valuation analysis to assess real estate asset values.
- Valuated properties submitted by mortgage companies across USA using established methods.
- Prepared and presented analysis results clearly and concisely.
- Independently collected relevant data through direct client interactions with brokers and property managers.
- Audited OJT Hybrid batches in Bangalore for compliance and quality assurance.
- Supported new team members by addressing queries and providing guidance.
- Maintained data for orders processed, ensuring accuracy and timely reviews.
- Analyzed data trends to pinpoint service improvement opportunities.
Executive – International Business Development (Public Procurement Domain)
Euclid Infotech Pvt Ltd. (TendersInfo)
04.2011 - 12.2012
- Executed new business development initiatives to drive growth and revenue.
- Secured retention of existing accounts through effective relationship management.
- Responded to RFI, RFP, and RFQ requests on clients' behalf to facilitate opportunities.
- Conducted requirement gathering and analysis to align solutions with client needs.
- Liaised with tendering authorities and government agencies to navigate regulatory landscapes.
- Implemented targeted marketing strategies for clients to enhance visibility and engagement.
- Developed and expanded content offerings to support client objectives.
- Prepared comprehensive sector, content, and revenue reports to inform strategic decisions.
Operations Executive
Bhushan Logistics Pvt Lmt.
02.2010 - 03.2011
- Facilitated new air freight shipment bookings for customers efficiently.
- Coordinated with carriers regarding shipment departure and arrival details.
- Updated customers and clearing agents on shipment status promptly.
- Monitored payment due dates across all accounts to ensure timely settlements.
- Notified transporters and customers in advance of shipment arrivals at destinations.
- Generated and maintained all invoices related to shipments accurately.
- Created service level and daily operations activity reports using Excel.
Technical Support Executive
TracMail
05.2008 - 12.2009
- Provided technical support for customer inquiries and issue resolution.
- Assisted clients with Document Management System to enhance usability.
- Achieved high levels of client satisfaction through effective problem solving.
- Handled inbound calls, addressing customer queries promptly.
Education
PGDBM - Logistics And Supply Chain Management
Our Lady of Remedy High School
Mumbai04-2014
B.A. - Economics
Elphinstone College
Mumbai04.2008
HSC - Science
Dnyanasadhana College
Thane03.2005
Skills
- Competitive mindset
- Data analysis
- Goal orientation
- Feedback implementation
- Leadership
- Process improvement
- Client commitment
- Effective communication
- Client service and support
- Client relationship management
- Global market research
Accomplishments
Actively competing on behalf of Fiserv in the Corporate T20 Cricket Tournament.
Played Under 19 Selection organized by Mumbai Cricket Association
Captain of Elphinstone College Cricket team in 2008
Represented Elphinstone College in Inter-Collegiate Badminton tournament
Played Under 19 Selection organized by Mumbai Cricket Association
Captain of Elphinstone College Cricket team in 2008
Represented Elphinstone College in Inter-Collegiate Badminton tournament
Disclaimer
I hereby state that all the information furnished above is true and correct to the best of my knowledge.
Languages
- English
- Hindi
- Marathi
Personal Information
- Date of Birth: 20th April 1986
Timeline
Senior Quality Specialist
Fiserv
08.2015 - Current
Specialist Valuations Review Analyst
Altisource Pvt Limited
06.2013 - 08.2015
Executive – International Business Development (Public Procurement Domain)
Euclid Infotech Pvt Ltd. (TendersInfo)
04.2011 - 12.2012
Operations Executive
Bhushan Logistics Pvt Lmt.
02.2010 - 03.2011
Technical Support Executive
TracMail
05.2008 - 12.2009
PGDBM - Logistics And Supply Chain Management
Our Lady of Remedy High School
B.A. - Economics
Elphinstone College
HSC - Science
Dnyanasadhana College