Hi, I’m
ATIQ HUSSAIN
Management trainee
A128 Nehru Vihar, New Delhi,DL
Summary
Experienced Management Trainee successful at adapting to changing conditions and efficiently learning new processes. Performance-driven and responsible leader passionate about driving growth and improvements across the board. Brings disciplined approach to in-store operations management.
Overview
6
years of professional experience
1
Certification
Work History
Genpact India Private LimitedNew Delhi
Management Trainee
02.2024 - Current
Job overview
- Managed administrative processing for various types of leave, including FMLA, STD, LTD, PPL, and workers' compensation.
- Investigated methods to guarantee compliance with state and federal laws pertaining to leaves of absences.
- Generated HROne (Service Now) cases and edited employee records for leave of absences, adhering to company policies and procedures, utilizing 'Workday'.
- Communicated eligibility for leave of absence benefits to employees through an email.
- Provided valuable advice to managers regarding employees' return from leave of absence.
- Analyzed complex data, including Advise to Pay, to generate accurate reports on employee leaves and corresponding paychecks during a specified timeframe.
- Identified areas for improvement in leave policies by reviewing associate pay against the Legacy plan.
- Provided assistance and resolution to employee inquiries concerning their paychecks during periods of absence.
- Updated internal documentation, such as Standard Operating Procedure (SOP) and (DTP), regularly in order to keep track of changes made within the organization's policies surrounding leaves.
- Managed the HROne (Service Now) Tracker for employee leaves of absences, carefully monitoring duration, type, status, and reason for every request.
- Provided support to employees for leave of absence requests, offering guidance on process and requirements.
Wipro HR Service India Private LimitedNew Delhi
Benefits Operations Administrator
03.2022 - 01.2024
Job overview
- Contributed to the preparation of annual Enrollment estimates for employee benefits programs.
- Analyzed High Risk Process data to identify trends in employee utilization of health care services.
- Diligently investigated payment irregularities in relation to Death claims processed under employer or beneficiary coverage.
- Responded promptly to inquiries from Assist workflow about their benefits programs and coverage levels.
- Oversaw the organization of testing enrollment activities, which included delivering presentations for annual enrollment.
- Efficiently handled the operational aspect of employee benefit programs encompassing medical, dental, vision care as well as life insurance and disability plans.
- Managed processing of Life Insurance invoices for benefit plans (IBC & BCBS), ensuring accurate payment information was recorded in system databases.
- Collaborated with vendors to modify employee benefit plans, resulting in improved salary benefits.
- Identified overpayment errors by analyzing compensation and benefits policies, resulting in significant cost savings.
- Prepared and maintained organized Excel reports to track progress, deadlines, and task completion.
NIITNew Delhi
Trainee
01.2022 - 02.2022
Job overview
- Attended training sessions and meetings for knowledge acquisition and personal skill development.
- Developed essential skills and techniques through dedicated practice.
- Worked closely with the HR department to streamline employee management and organizational planning.
- Increased strategic collaboration with Wipro HR Service as their exclusive Hire and Train partner.
HDFC BANKNew Delhi
Relationship Manager
08.2018 - 12.2021
Job overview
- Provided effective solutions for escalated customer issues within specified timeframes.
- Performed research activities to analyze market trends and identify potential new customers.
- Generated reports regarding customer interactions, performance metrics, and revenue goals.
- Ensured accurate records of all client interactions were kept in the company's CRM system.
- Successfully maintained a portfolio of client accounts, resulting in high levels of satisfaction and loyalty.
- Identified cross-selling and upselling opportunities to align financial products with client objectives.
Education
INDIRA GANDHI NATIONAL OPEN UNIVERSITY
MBA from Financial Management
10-2024
Zakir Husain Delhi College
Bachelor of Arts from Economics
06-2017
Rukmani Devi Jaipuria Public School
Higher Secondary Certificate from Commerce With Math's
05-2013
Rukmani Devi Jaipuria Public School
Secondary School Certificate
05-2011
Skills
- Vendor Management
- Payroll Administration
- Financial records analysis
- Strategic Planning
- Customer Relationship Management (CRM)
- Innovation management
- Data Interpretation
- Process Documentation
Languages
Hindi
First Language
English
Upper Intermediate (B2)
B2
Bengali
Intermediate (B1)
B1
Arabic
Beginner (A1)
A1
Urdu
Beginner
A1
Certification
- HIPPA Compliance USA
- HRO Management
- Payroll Management
Timeline
Management Trainee
Genpact India Private Limited
02.2024 - Current
Benefits Operations Administrator
Wipro HR Service India Private Limited
03.2022 - 01.2024
Trainee
NIIT
01.2022 - 02.2022
Relationship Manager
HDFC BANK
08.2018 - 12.2021
INDIRA GANDHI NATIONAL OPEN UNIVERSITY
MBA from Financial Management
Zakir Husain Delhi College
Bachelor of Arts from Economics
Rukmani Devi Jaipuria Public School
Higher Secondary Certificate from Commerce With Math's
Rukmani Devi Jaipuria Public School
Secondary School Certificate
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