ATISH GUPTA

• L2 level:
  
• Reviewed and investigated cases which were escalated by L1 analysts, analyzing customer profiles, transaction patterns, and risk indicators to identify potential actual suspicion and prepare detailed GOS reports for further escalation.
• Performed in-depth analysis of customer transactional activity, KYC profiles, account behavior, and adverse media findings to determine suspicious activity.
  
• Prepared comprehensive Grounds of Suspicion (GOS) narratives by documenting investigative findings, risk indicators, and rationale for suspicion.
  
• Collaborated with Branch, Compliance, KYC, Customer Due Diligence, and Business teams to obtain additional information required for investigations.
  
• Maintained detailed case documentation and audit trails to support internal reviews, regulatory examinations, and compliance audits.
  
• Resolved investigation-related queries and provided guidance on alert reviews during daily team huddles.
  Prepared and submitted GOS reports for multiple products and alert types, including Credit Card, NPCI, Virtual Currency, GST, and FIU Manual Referral alerts.
  
• L1 level:
  
• Conducted daily transaction monitoring to identify suspicious activities, ensuring compliance with regulations and mitigating potential risks.
  
• Reviewing and analyzing alerts generated by transaction monitoring systems for potential risks.
  
• Investigate suspicious transactions by gathering relevant documentation and customer information from multiple tools like Compass, DMS, Salesforce, CBI etc.
  Conducting regular reviews of customer profiles to detect unusual or inconsistent behaviours.

• Senior Customer Associate
• Verification of the documents at real time and process the document for further investigation.
• Checking for physical signs of tampering, such as inconsistencies in fonts, images, or seals.
• Checking for specific security features like holograms, watermarks, or special ink in physical documents.

• Store Manager

Shreya Logistics

• Support the logistics manager in supervising and guiding logistics staff, including drivers, warehouse workers, and clerks.
• Help in training new employees and ensuring all team members follow standard operating procedures.
• Track key performance indicators (KPIs) related to logistics operations, such as delivery times, costs, and inventory accuracy. Provide reports and updates to senior management on logistics performance and any challenges encountered.

• Transaction Process Associate

Accenture Service Pvt. Limited

• The insurance company performs an initial review to ensure the claim is complete and correct. This includes verifying patient details, provider credentials, and checking for errors or missing information.
• Eligibility Check: Confirming that the patient was covered by the insurance at the time of service.
• Coverage Verification: Ensuring the service provided is covered under the patient's policy.
• Medical Necessity: Checking whether the treatment or service was medically necessary based on the patient's diagnosis.
• Compliance with Regulations: Ensuring claims comply with healthcare regulations like HIPAA