ATISH VIKRAM
AUTOMOBILE DEALERSHIP- BRANCH MANAGER
Hajipur,BR
Work Preference
Summary
Dynamic Branch Manager with a proven track record at KIRAN AUTOMOBILE PVT LTD, enhancing customer satisfaction and driving sales growth through effective relationship building and strategic sales development. Experienced in managing complete branch operations including sales ,finance coordination, service , body shop, insurance coordination, and insurance renewals, Expert in dealership operations management, Consistently exceed targets while fostering team productivity and client loyalty.
Overview
12
12
years of professional experience
3
3
Languages
Work History
Branch Manager
KIRAN AUTOMOBILE PVT LTD
01.2025 - Current
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Maintained friendly and professional customer interactions.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
- Enhanced staff competency with regular training sessions, boosting productivity levels across the branch operations.
SALES MANAGER
CHANDAMAMA MOTORS , AUTHORISED DEALERS OF MAHINDRA & MAHINDRA
01.2021 - 12.2024
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
TEAM LEADER
CHANDAMAMA MOTORS , AUTHORISED DEALER OF MAHINDRA & MAHINDRA
04.2020 - 12.2021
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
Showroom Sales Consultant
CHANDAMAMA MOTORS , AUTHORISED DEALES OF MAHINDRA & MAHINDRA
08.2017 - 03.2020
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Identified opportunities for custom solutions based on each client''s unique needs; provided personalized recommendations that led to increased sales conversions.
- Collaborated with team members to achieve monthly sales targets, consistently meeting or exceeding goals.
- Conducted informative product demonstrations, enhancing customer understanding and interest in the merchandise.
FIELD SALES CONSULTANT
CHANDAMAMA MOTORS . AUTHORISED DEALER OF MAHINDRA & MAHINDRA
11.2016 - 08.2017
- Developed and presented educational pitches detailing practical and financial product benefits.
- Conducted research to monitor market conditions and industry competitors.
- Increased sales revenue by developing and maintaining strong client relationships.
- Maintained responsibility for [Number] accounts within assigned territory, consistently touching base to assess needs and satisfaction.
Dealer Sales Representative
RUKMANI FIAT
02.2014 - 10.2016
- Worked closely with service department staff to address any post-sale issues promptly, maximizing customer satisfaction rates over time.
- Managed inventory levels effectively, ensuring optimal vehicle selection for potential buyers at all times.
- Increased repeat business through diligent follow-up, attentive service, and personalized communication with past clients.
- Assisted in the development of promotional materials for advertising campaigns targeting specific demographics or geographic regions.
Education
3 YEAR DIPLOMA IN MECHANICAL ENGINEERING - Mechanical Engineering
ADESH POLYTECHNIC COLLEGE
Muktsar, India 04.2001 -
Skills
Customer service
Branch operations management
Relationship building
Relationship building and management
Sales development
Timeline
Branch Manager
KIRAN AUTOMOBILE PVT LTD
01.2025 - Current
SALES MANAGER
CHANDAMAMA MOTORS , AUTHORISED DEALERS OF MAHINDRA & MAHINDRA
01.2021 - 12.2024
TEAM LEADER
CHANDAMAMA MOTORS , AUTHORISED DEALER OF MAHINDRA & MAHINDRA
04.2020 - 12.2021
Showroom Sales Consultant
CHANDAMAMA MOTORS , AUTHORISED DEALES OF MAHINDRA & MAHINDRA
08.2017 - 03.2020
FIELD SALES CONSULTANT
CHANDAMAMA MOTORS . AUTHORISED DEALER OF MAHINDRA & MAHINDRA
11.2016 - 08.2017
Dealer Sales Representative
RUKMANI FIAT
02.2014 - 10.2016
3 YEAR DIPLOMA IN MECHANICAL ENGINEERING - Mechanical Engineering
ADESH POLYTECHNIC COLLEGE
04.2001 -
play & watch cricket
Cricket is one of my favorite hobbies. i enjoy playing and watching cricket in my free time . Playing cricket helps me stay active , improves teamwork and develops leadership and decision-making skills.
Languages
English
Upper intermediate (B2)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Repeatedly received recognition from superiors for excellence in service.
- Implemented new quality assurance procedures to maximize customer satisfaction and loyalty.