Atishranjan Paramguru

• An Over all 12 years of IT experience in development, configuration, Maintenance & Support, Data migration, handling teams and stakeholders and end to end solutioning and designing including 1.5 years of onsite experience
• having good understanding and hands on experience in Salesforce Business Analyst,Salesforce Admin, Salesforce Implementation, Consulting, Conga CLM,Conga CPQ, Conga Composer, Salesforce CPQ, Salesforce Sales Cloud, Salesforce Data Migration, Salesforce Release management including Copado Release management Process,Siebel CRM
• Well-versed in trouble shooting salesforce issues, integration issues and Error resolving skills on Salesforce Metadata which plays key role in Release Management activities.
• Having around 6.5 years of extensive experience where I have worked as a Salesforce / Conga Business Analyst & Consultant , Salesforce architect and Product Owner where designing & Solutioning, gathering requirements, Analysis of requirements along with risk analysis and having a plan for risk mitigation if any ,adding high values to business and delivering end to end solution/Product considering business pain points and enhancing the user experience

Salesforce Certified Administrator

• Received customer commendations for my pro-active works and efficiency in the daily jobs.
• Received appreciations from the Service Managers for my quick action in providing defect free Solutions based on Priority basis.
• Received the best performer award in the project.
• Received the best performer award for developing a theme based LEAN tool.

• Father's Name: Mr. Kishore Chandra Paramguru
• Mother's Name: Mrs. Surekha Pani
• Date of Birth: 07/03/1988
• Gender: Male
• Nationality: Indian
• Marital Status: Married

• SalesforceIndia : This is a leading CRM company where I was workingasaseniorBusinessAnalystandProductOwnerforprovidingSalesforceandApttussolutionstotheclients.Below are my roles and responsibilities: Worked with different stake holders from various domains or portfolio to gather requirements through different brain storming sessions,analysing the requirements, preparing BRDs and getting requirement sign off. Converting those requirements to a sustainable, flawless and stable product adding number of business values in terms of revenue, enhanced customer experience for the customers/partners across the world. Interacting with business leaders to understand the vision and roadmap Handling scrum calls , writing user stories , explaining the stories to the team, helping them to remediate any obstacles, creating flow diagrams for easy understanding for team and business, helping the team with designing and solution the requirements, helping in e2e testing in different environments including QA, UAT and Prod Demonstrating the features developed to business to get early feedback and implementing the same based on priority and feasibility Reviewing the test cases and providing feedback on the same for amendments Helping the team in resolving any bug/functional queries as and when required Worked for both B2B and B2C Solutions. Worked on AppExchange and getting the security clearance for the same whenever required Worked on sales Cloud, Order Management and Apttus CLM and Conga CPQ
• Hitachi Energy Project : Working on Conga CPQ product, gathering requirements discussing with different stakeholders, analyzing the requirements,analysing the risk and having plans to mitigate the same if any, preparing BRDs & flow diagrams, creating user stories, explaining the same to dev team and guiding the team in any difficulties. Converting those requirements to a sustainable, flawless and stable product adding number of business values in terms of revenue, enhanced customer experience for the customers/partners across the world. Interacting with business leaders to understand the vision and roadmap to have a better understading of the future solutions to be implemented based on the ongoing or existing implementation.
• Pharmaceutical Project : This is a leading Pharmaceutical company where I was handling 7 applications out of 35 applications and the applications related to Apttus CLM, Sales Cloud, Service Cloud, SFDC Pardot. Below are my roles and responsibilities: Creating a stable product by Gathering the requirements from different stake holders, doing the analysis along with feasibility check and delivering the best quality product within the agreed time line considering the customer pain points. Preparing different flow diagrams to make the easily understandable by business as well as internal team and explaining the requirements clearly to the dev team. Creating user stories with all requirement details and reviewing the test cases and performing the functional testing with negative scenarios as well. Worked on Multi-Currency enabled platform where the prices of the product are driven by price book entries Worked on many complex data loads and the loaded different entities to salesforce without any issue Providing quick defect free resolution of the issues coming on daily basis and documenting the resolution steps. Handling daily and weekly call with clients where the performance is being review and the steps to be taken to streamline the complex process Creating Advance approval Process for Contract management and implementing email functionality Guiding the team members wherever they need help Bug fixes and automated user creation process. Worked on creating chat buttons for various markets as per business requirements
• Automobile Project : It is an automobile company where I am part of the release management team.Below are my roles and responsibilities: Refreshing the sandboxes, reviewing the user stories and moving the user stories from lower to higher environments using Copado Release management pipeline, conflict resolution, Pre & Post deployment steps Using bitbucket and Jenkins for reviewing and deploying changes to various environment
• Manufacturing Project : It is a manufacturing company where marketing cloud is being used. Below are my roles and responsibilities: Implemented a solution using SFDC Marketing cloud to manage the end to end journey which involves various products and their advertising strategies including various email notification templates being implemented on the same using various marketing cloud strategies to get the most effective output, worked on hotfixes and provided quick resolution on the same
• Insurance Project : It is an insurance company where my roles and responsibilities are to perform end to end data migration including analysis of data and gathering the requirements from source to salesforce, creating the mapping and doing the transformation correctly, Configuration and Admin related tasks.
• Sales and marketing project : It is a sales and marketing application where mainly involved in data migration and resolving day to day issues. Handing client calls and providing solutions to different business requirements along with admin related task.