Enthusiastic GM-Service Sales adept at working with colleagues and customers of all backgrounds. Team builder and clear communicator with strong problem solving and planning skills.
Overview
16
16
years of professional experience
Work History
Marketing-Executive
Switching Electronics
Providing services to the existing client to the level of their satisfaction
Responsible for operations for the delivery of batteries
Managing a team of sales executives
Responsible for growing a team from scratch.
General Manager-Service Sales (North & East) & Additional West India Responsibility
Eaton Power Quality Pvt Ltd
01.2024
Heading North & East and West India Service Sales Business
Enhancing digital footprint in customer base
Retaining customers and mapping customer base
Identifying key User/Key Influencer and Key Decision makers
Direct (B2B) Sales and Channel Sales
Key Account Management
Budget planning and strategy to ach sales/GP and DSO targets
Leading and motivating the team for month and month target achievements.
Identifying the potential customers to understand requirements & Providing product technical and engineering Information
Direct (B2B) Sales and Channel Sales
Key Account Management
Sustaining and growing revenue by new client acquisitions, renewing existing clients, and identifying new business development opportunities
Managing team for end to end client relationship including pitching, negotiation, contracting, Invoicing and payment collection
Maintaining sales growth as per forecasting and improving DSO (Daily sales outstanding).
Deputy Manager
Emerson Network Power
08.2007 - 12.2015
Heading All Delhi-NCR Service Sales Business
Direct (B2B) Sales and Channel Sales
Sustaining and growing revenue by new client acquisitions, renewing existing clients, and identifying new business development opportunities
Managing team for end to end client relationship including pitching, negotiation, contracting, Invoicing and payment collection
Client Relationship Management for the existing clients to retain them and grow with them
Mapping decision making hierarchy.
Education
PGDBM - Marketing
AICTE, PUNE
B.Tech - Electronics &Telecommunication
RAJASTHAN
Skills
Marketing Plan Development
Quantitative and qualitative market research
Positioning
Performance metrics analysis
Customer Service-Oriented
Training and mentoring
Digital Marketing
Customer Segmentation
Presentations
Account Management
Innovative
Strategic thinker
Sales Strategies
Strong time management
Budget Oversight
Accomplishments
Consistently commended by upper management for spearheading and leading effective Service Sales targets
Achieved best Service sales and best Service sales Zone position for 5 times
Languages
English and Hindi
Additionalprojectexperience
Market consumption analysis of PCBs (Printed circuit boards), Business Development Bureau (BDB), Pune, Market potential for PCBs
Consumption Pattern of PCBs.
Key users and Manufacturers of PCBs.
Business prospects in context of Indian Market scenario.
GSM (Global System for Mobile Communication) Network, Airtel, Indore, To identify the critical features of Airtel services, and process of mobile communication)
To identify Various Competitors Of Airtel
Comparative Analysis of Product with competitor’s offerings.
Working and Manufacturing of UPS (Uninterrupted Power Supply), Silicon Logic and Control System Pvt. Ltd., Pune, Basic concepts of UPS (online, offline, line interaction).
Basic concepts of Transformers
Developed understanding of business transformations in companies like Emerson and APC.
Professionalcourses
DLX-PRO Microprocessor using VHDL code.
Presentation on “Smart Bombs”
Positionsofresponsibilityheld
Heading Logistics Team under HR Meet, Academic year 2005-06.
Heading Logistics Team and discipline Team under HR Meet, Academic year 2006-07.
Personal Information
Date of Birth: 07/11/1981
Gender: Male
Marital Status: Married
Extracurricular Activities
Won Prize in “Junkyard Wars Competition”, at “IIT, Delhi” in 2002. Certificate in “Robowars” at“IIT, Delhi” Won “Genius Student Award” at “State Level.” 5 times best service sales and best service zone award Best DSO award Highest Growth award
References
Available on request.
Timeline
General Manager-Service Sales (North & East) & Additional West India Responsibility
Director of Railroad Operation- Southern Region at RJ Corman Switching CompanyDirector of Railroad Operation- Southern Region at RJ Corman Switching Company