Providing support to top management and other departments across globe with analysis & Business Intelligence projects to boost business, and eliminate fraud activities. Working closely with different teams across product, sales, and marketing to support and implement high quality and data-driven decision dashboard.
- Collaborated with Product Owners and Business users to respond to questions and concerns regarding project details.
- Performing data analysis, documentation, testing, implementation and user support for platform transitions (legacy reporting to automated report)
- Trained employees on Google BigQuery & Google Data Studio for improved data management & data visualizations which indirectly helped to reduce team load by 30%.
- Reviewed files, records and other documents to obtain business information and key data informing responses to development requests.
- Led cross-functional teams to analyze and understand enterprise-wide operational impacts and opportunities of technology changes (Process Mining tool Celonis).
- Responsible for designing and managing dashboards and reports built using (Google Data Studio & Tableau)