Summary
Overview
Work History
Education
Skills
Timeline
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Atrayee Deb

Bengaluru,KA

Summary

A highly skilled and results-driven Software Engineer with 7 years of experience at top-tier tech companies including Uber, ServiceNow, and FactSet. Proven expertise in designing scalable systems, leading cross-functional teams, and delivering impactful, high-performance solutions. Specializes in backend development, distributed systems, data pipelines, and microservices. Strong problem-solving skills with a focus on measurable business outcomes.

Overview

7
7
years of professional experience

Work History

Software Engineer 2

Uber
06.2022 - 03.2025
  • Policy Redesign & System Scalability: Led a 3-member team to re-architect the chargeback and dispute policy framework across global regions. Consolidated region-specific rules into a modular policy structure using Flipr. Implemented a shadow setup to ensure policy correctness and safe rollout, with detailed error logging and categorization emitted to Hive. Integrated observability with Hive, Kafka, and Cadence workflows.
  • Reduced misclassified chargeback failures from $100M to $42M, uncovered $470K in unclassified chargebacks, and resolved a $300K LATAM gap.
  • Real-Time Data Integration for VC Savings: Led a 2 member team and designed enhancements for "Entire Order Wrong" detection in batch orders. Ingested QR scan data using Kafka & Redis and integrated real-time data from Trident for more accurate chargebacks.
    Contributed to $2M in cost savings through improved detection and resolution logic.
  • Eligibility Re-Evaluation System: Developed logic for real-time re-evaluation of restaurant chargeback eligibility prior to execution.
  • Ensured more accurate financial outcomes and reduced revenue leakage.
  • Promotion Automation Platform: Automated multi-restaurant discount creation process. Built Cadence-driven workflow for scalable promotion generation, GTIN-to-UUID mapping, and Terrablob integration.
  • Enabled Ops teams to execute campaigns 10x faster, reducing manual errors.
  • Stack: Golang, Kafka, Redis, Cadence, Flipr, Hive, SQL, Terrablob

Software Engineer 2

ServiceNow
06.2020 - 06.2022
  • Developed Application Portfolio Management features including role-based access (Lens) for better data separation.
  • Improved data security for enterprise clients by 60%.
  • Stack: JavaScript, ServiceNow Platform.

Software Engineer 1 and 2

Factset Systems
08.2018 - 06.2020
  • Implemented an end to end feature of Language Routing on the existing system wherein the client can interact with the agents speaking their language.
  • Stack: Java, Springboot, SQL Server

Software Engineering Intern

Servify
01.2018 - 07.2018
  • Integrated global logistics APIs (UPS, Ekart) for automated package pickup and drop-off systems for launch in Turkey, North America and India
  • Built REST APIs from SOAP/XML and JSON sources.
  • Stack: Node.js, Loopback, RabbitMQ

Education

B.Tech - Information and Communication Technology

DAIICT
01.2018

Skills

  • Languages & Frameworks: Golang, Java, SpringBoot, JavaScript, C#, Nodejs, NET
  • Systems & Architecture: Distributed Systems, Microservices, Event-driven Architecture, REST & SOAP APIs
  • Tools & Platforms: Kafka, Redis, Hive, Cadence, RabbitMQ, Flipr, Terrablob
  • Databases: SQL, Docstore

Timeline

Software Engineer 2

Uber
06.2022 - 03.2025

Software Engineer 2

ServiceNow
06.2020 - 06.2022

Software Engineer 1 and 2

Factset Systems
08.2018 - 06.2020

Software Engineering Intern

Servify
01.2018 - 07.2018

B.Tech - Information and Communication Technology

DAIICT

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Atrayee Deb