Atreyee Banerjee
Kolkata
Summary
Dedicated professional with expertise in troubleshooting and technical support. Proven ability to assist customers in software and hardware setup, ensuring optimal product usage. Versatile and adaptive professional with a strong background in technical support. Recognized for excellent problem-solving skills and effective team collaboration, ready to contribute to improved customer experiences and operational efficiency.
Overview
2
2
Certifications
Work History
Volunteer
Smaritans
kolkata
05.2025 - 2025
- Diagnosed software and hardware problems using company-specific troubleshooting tools.
- Assisted customers with product setup and configuration for optimal usage.
Education
BTECH - Computer And Information Sciences
TECHNO INDIA
Kolkata ,India07-2028
Skills
- Software troubleshooting
- Customer support
- Technical communication
- Programming fundamentals
- Database management
- Data analysis
- Team collaboration
Languages
English
Intermediate (B1)
B1
Hindi
Upper Intermediate (B2)
B2
Bengali
Upper Intermediate (B2)
B2
Certification
Soft skills -NPTEL
Timeline
Volunteer
Smaritans
05.2025 - 2025
BTECH - Computer And Information Sciences
TECHNO INDIA