Atreyee Paul
Assistant Manager
Kolkata
Summary
Caring about beauty, it is necessary to start with the heart and soul. Otherwise, no makeup will not help. - Coco Chanel
Overview
6
6
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Assistant Store Manager
Oliva Skin And Hair Clinic
Kolkata
06.2022 - 03.2024
- Coordinating day-to-day operations
- Ensuring that goals and objectives are met in terms sales
- Developing and implementing Training Programs. Designing comprehensive training programs for Beauty Advisors.
- Focusing on product knowledge, sales techniques, and customer service skills.
- Conducting On-the-Job Training, work alongside Beauty Advisors during real customer interactions.
- Responsible in supporting the team for generating sales from in-house and making the organisation profitable
- Responsible for monitoring the administrative, operational and technical aspect for smooth functioning of the center
- To ensure customer satisfaction by maintaining the quality of services through SOPs adherence and training & development of the team
- Conducted training courses and prepared videos for long-term use.
- Organized and edited training manuals, multimedia visual aids, and other educational materials.
- Implemented new learning strategies depending upon employees' skill levels.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Conducting performance evaluations to discuss strengths and areas for development
- Setting goals for improvement and offer constructive feedback to support growth.
Make-up Artist
Nykaa
Kolkata
05.2019 - 04.2022
- Client Relationship Management & Makeup Application
- Handled 100+ clients daily to achieve 100% client satisfaction.
- Trained and knowledgeable on over 50 skin care and cosmetic brands
- Assist with sales promotions working closely with event coordinators and brand representatives
- Maintained Inventory & Team Leadership.
- Offering real-time feedback and guidance to improve their skills.
- Planning regular workshops on product launches, new beauty trends, and best practices.
- Conducting hands-on makeup or skincare demonstration.
- Offering one-on-one coaching to address individual development areas.
- Creating Training Materials, develop detailed training manuals, engaging presentations, and online modules.
- Ensuring materials cater to various learning styles and are easy to understand
- Stay Up-to-Date with Beauty Trends: Continuously monitor and research the latest beauty and cosmetics trends.
- Stay informed about new product releases and industry innovations.
- Providing Regular Feedback and Performance Evaluations
Make-up Artist
Sephora
Bangalore
08.2018 - 04.2019
- Recommend makeup choices to clients on an individual basis
- Uphold high courtesy and customer service standards for every client
- Maintained and updated inventory records on a weekly basis
- Performed makeup application and other assorted cosmetic tasks
- Assisted colleagues and management with special events and sales
Education
Secondary Education - undefined
03.2011 - 3 2013
Higher Secondary High School - undefined
04.2013 - 4 2015
2nd Year (dropout) - BFA
08.2015 - 06.2017
Skills
Store operations
Succession Planning
Leadership Development
Attention to Detail
Problem-solving abilities
Training Program Development
Strategic Planning
Sales Planning
Client Relationship Management
Sales Tracking
Sales team training
Product Knowledge
Performance Management
Certification
Lakme Academy Powered by Aptech, Advanced Make-up Artist Course
Awards
- Oddisi Classical Dance
- I was awarded as "Winner" of global festival of Indian art & culture (2011 & 2013).
- Represented India at "Kunming festival 2013, China" as an Indian classical dancer.
- Awarded as a efficient Odissi dancer in the "Cuttack festival" (2007, 2009, 2011, 2016)
- Konark festival", (2012, 2013)
- Kalinga Mahotsav" (2014)
- Awarded as an exponent Indian classical dancer in the workshops of "Guru Kelucharan Mahapatra in 2014", "Guru rathikanta Mahapatra in 2008 & 2011", "Guru Sujata Mahapatra in 2015".
Disclaimer
I hereby declare that all the information contained in this resume is in accordance with facts or truth to my knowledge. I take full responsibility for the said information.
Timeline
Assistant Store Manager - Oliva Skin And Hair Clinic
06.2022 - 03.2024
Make-up Artist - Nykaa
05.2019 - 04.2022
Make-up Artist - Sephora
08.2018 - 04.2019
Lakme Academy Powered by Aptech, Advanced Make-up Artist Course
11-2017
Rabindra Bharati University - 2nd Year (dropout), BFA
08.2015 - 06.2017
Burdwan Municipal Girl's High School - Higher Secondary High School,
04.2013 - 4 2015
Burdwan Municipal Girl's High School - Secondary Education,
03.2011 - 3 2013