Dedicated and results-driven Recruiter/Talent Acquisition Specialist with a proven track record of sourcing top talent. Seeking to leverage my expertise to contribute to the success of a forward-thinking organization.
Overview
8
8
years of professional experience
Work History
Recruiter/Talent Acquisition Specialist
Trueblue Peoplescout
Gurgaon
06.2021 - Current
Spearhead end-to-end recruitment processes, including candidate sourcing, screening, interviewing, and onboarding for Nordstrom
Maintained Applicant Tracking System records of all applicants.
Negotiated salaries and other employment terms with successful applicants.
Collaborate with hiring managers to define job requirements and develop effective job descriptions
Manage applicant tracking systems and maintain accurate candidate records.
Senior Customer Service Representative
InterGlobe Technologies
Gurgaon
10.2017 - 01.2020
Worked as process associate for Vistara Airlines
Work involved handling on-call customer queries regarding new bookings, refunds, and general queries
Handling Frequent Flyers bookings and refund, account management.
Customer Service Rep
Arvato Bertelsmann
Gurgaon
01.2017 - 10.2017
Worked as process associate for Vistara Airlines
Work involved handling on-call customer queries regarding new bookings, refunds, and general queries
Handling Frequent Flyers bookings and refund, account management.
Process Associate
Goibibo
Gurgaon
01.2016 - 01.2017
Make and confirm reservations
Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment
Confirming guest reservation from hotels
Handling guest escalations regarding hotels and bookings.
Education
Bachelor of Arts (B.A.) in English (Honors) -
Kalinga University, Chhattisgarh Raipur
01.2019
High School Diploma -
Kendriya Vidyalaya, New Delhi
01.2012
Master of Business Administration (MBA) in Human Resource Management -
NMIMS (Narsee Monjee Institute of Management Studies)
Skills
Talent Acquisition
Candidate Sourcing
Interviewing and Assessment
Applicant Tracking Systems (ATS)
Customer Service
Process Improvement
Languages
English
Hindi
Accomplishments
Achieved the highest number of candidate conversions for the existing vendors Nordstrom and AmriVet.
Timeline
Recruiter/Talent Acquisition Specialist
Trueblue Peoplescout
06.2021 - Current
Senior Customer Service Representative
InterGlobe Technologies
10.2017 - 01.2020
Customer Service Rep
Arvato Bertelsmann
01.2017 - 10.2017
Process Associate
Goibibo
01.2016 - 01.2017
Bachelor of Arts (B.A.) in English (Honors) -
Kalinga University, Chhattisgarh Raipur
High School Diploma -
Kendriya Vidyalaya, New Delhi
Master of Business Administration (MBA) in Human Resource Management -
NMIMS (Narsee Monjee Institute of Management Studies)