ATUL DHAS
MUMBAI
Summary
Self-motivated Coordinator - Customer Service brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
3
3
Languages
Work History
Coordinator - Customer Service
Hapag Lloyd Global Services
05.2019 - 04.2021
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Edits and publish data in FIS3 RA module
- Publish rates for the retrieval of the booking
- Reviews SVC request with the originator of the request (Area office) in case of missing information
- Creates Edition of the contract for signature to the shipper/customer
- Creates working paper for the latest updating of the contract
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment
Education
MBA - Operations Management
Welingkar Institute of Management
Matunga 01.2022 - 12.2023
Bachelor of Commerce - Commerce
Ramniranjan Jhunjhunwala College
Ghatkopar, India 07.2015 - 12.2016
Skills
Data Entry
undefinedTimeline
MBA - Operations Management
Welingkar Institute of Management
01.2022 - 12.2023
Coordinator - Customer Service
Hapag Lloyd Global Services
05.2019 - 04.2021
Bachelor of Commerce - Commerce
Ramniranjan Jhunjhunwala College
07.2015 - 12.2016
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