Atul Gupta
Delhi
Summary
Detail-oriented professional with expertise in order management, inventory control, and e-commerce operations. Skilled in streamlining workflows, resolving issues, and maintaining accurate documentation. Proficient in data analysis, reporting, and cross-team collaboration to drive efficiency and deliver quality results.
Overview
3
3
years of professional experience
1
1
Certification
Work History
E-Commerce Operations Specialist
IT Enterprises
Delhi
06.2021 - Current
- Managed and confirmed operations across multiple marketplaces (Amazon, Flipkart, Meesho, Jiomart, Shopify), ensuring smooth order processing and fulfilment.
- Reviewed and maintained clear, complete, and standard-compliant product listings to enhance the customer experience.
- Maintained comprehensive records of stock levels, orders, and shipments, proactively addressing potential shortages, and resolving stock-related tickets efficiently.
- Spearheaded inventory control optimization efforts, reducing lead times and enhancing efficiency in the supply chain, while ensuring timely dispatch of over 100 daily shipments. Also, ensure the timely dispatch of over 100 daily shipments.
- Conducted daily reconciliation of payments, and maintained meticulous records of incoming and outgoing cash to support accurate financial reporting.
- Analyzed customer feedback to improve operations processes and increase customer satisfaction.
Education
Bachelor of Commerce - Accounts, Business Studies
Delhi University
10.2018
Skills
- Inventory Control and Stock Management
- Data Entry and Reporting Tools (Excel, Google Sheets)
- Familiarity with Marketplace Platforms
- Attention to Detail
- Time Management
- Problem-solving and Analytical Thinking
Certification
- Certificate course in Tally ERP 9.0
- Certificate course in Busy
- Certificate course in computer fundamentals
Languages
Hindi
First Language
English
Intermediate (B1)
B1
Timeline
E-Commerce Operations Specialist
IT Enterprises
06.2021 - Current
Bachelor of Commerce - Accounts, Business Studies
Delhi University
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