Hi, I’m
Atul Jadhav
SAP BRIM & SAP Convergent Mediation
Navi Mumbai
Summary
Results-driven SAP BRIM Consultant with over 11.6 years of experience in the Telecom & IT sector, specializing in SAP Convergent Mediation (SAP CM) and end-to-end billing and revenue management solutions. Proven expertise in designing, configuring, and implementing scalable SAP BRIM architectures aligned with telecom and subscription-based business models. Strong hands-on experience in system integration, operational support, and performance optimization. Adept at translating complex business requirements into efficient technical solutions. Recognized for strong analytical, problem-solving, and collaboration skills, with a consistent track record of delivering high-quality solutions in fast-paced environments.
Overview
12
years of professional experience
Work History
Deloitte South Asia LLP
Senior Consultant
05.2025 - Current
Job overview
- Part of implementation and support team for SAP CM systems
- Collaborate with clients to resolve queries and provide technical solutions
- Ensure SLA adherence and timely resolution of tickets
- Maintain uptime across Dev, SIT, QA, and Production environments
- Develop, test, and deploy change requests across environments
- Perform operational activities including reconciliation and reprocessing
- Conduct performance testing and system monitoring
- Provide training and access setup for new team members
- Projects: Purolator & Canada Post
Ericsson - EGI
Solution Integrator
01.2021 - 12.2021
Job overview
- Prepared HLD, LLD, and upgrade strategy documentation
- Gathered and analyzed customer requirements
- Configured systems for processing CDRs from new OCC nodes
- Integrated third-party systems (NGCRS, SUBEX, BIB)
- Executed EC20 upgrades and configuration enhancements
- Implemented down-grader configurations (EC20 to CS6)
- Debugged issues and ensured successful deployment
- Coordinated with operations teams and completed project handover
- Projects: MTN Liberia & MTN Guinea Conakry
Reliance Jio Infocomm Ltd
Senior Software Engineer
03.2016 - 12.2020
Job overview
- Managed daily operations for online and offline mediation systems
- Ensured high system availability and uptime
- Migrated services from pre-production to production
- Configured new nodes and database levels
- Performed reconciliation and audit checks
- Analyzed failed CDRs and ensured revenue assurance
- Handled critical incidents and downtime resolution
- Supported billing systems and online charging processes
- Debugged Diameter protocol requests (CCRI, CCRU, CCRT)
- Delivered documentation, SOPs, and knowledge transfer sessions
- Project: Reliance Jio Telecom Systems
- Key Network Elements: PGW, BNG-ISG, SMSC, MGCF, BTAS, CTAS, NOKIA, AUTOPAY
Zenith Software Solutions (ZenithSS)
Senior Software Engineer
09.2014 - 03.2016
Job overview
- Developed encoder/decoder logic based on client requirements
- Designed and executed test cases for CDR validation
- Managed daily operations and client support
- Coordinated with cross-functional teams
- Performed CDR failure analysis and resolution
- Ensured no revenue leakage through reprocessing
- Handled critical production issues
- Projects: TELUS & Switch Reconciliation
Education
Bharati Vidyapeeth College of EngineeringNavi Mumbai
Bachelor of Engineering from Computer Engineering
01.2014
University Overview
GPA: 72%
Abhinav Education Society COEWadwadi
Diploma from Computer Engineering
01.2011
University Overview
- MSBTE
- GPA: 81%
Nageshwar Vidyalaya Ambawade
SSC
01.2008
University Overview
- Maharashtra State Board
- GPA: 82%
Skills
SAP BRIM (Billing & Revenue Innovation Management)
SAP Convergent Mediation (SAP CM)
Telecom Billing & Mediation Systems
End-to-End System Integration
CDR Processing & Reconciliation
Production Support & Incident Management
Performance Optimization & Troubleshooting
Client Communication & Stakeholder Management
SAP Convergent Mediation
Programming Languages:
Timeline
Senior Consultant
Deloitte South Asia LLP
05.2025 - Current
Solution Integrator
Ericsson - EGI
01.2021 - 12.2021
Senior Software Engineer
Reliance Jio Infocomm Ltd
03.2016 - 12.2020
Senior Software Engineer
Zenith Software Solutions (ZenithSS)
09.2014 - 03.2016
Abhinav Education Society COE
Diploma from Computer Engineering
Nageshwar Vidyalaya Ambawade
SSC
Bharati Vidyapeeth College of Engineering
Bachelor of Engineering from Computer Engineering
ADDITIONAL INFORMATION
- Strong expertise in Telecom Mediation and Billing Systems
- Experience working in global delivery and client-facing roles
- Excellent analytical and troubleshooting skills
- Effective team player with leadership capabilities
DECLARATION
I hereby declare that the above information is true and correct to the best of my knowledge.
ADDITIONAL INFORMATION
- Strong expertise in Telecom Mediation and Billing Systems
- Experience working in global delivery and client-facing roles
- Excellent analytical and troubleshooting skills
- Effective team player with leadership capabilities