ATUL KHARE

• Working closely with a cluster team that oversees operations in four diverse markets, managing a portfolio of five distinct hotel brands.
• Keep an eye on market trends and competitor pricing to ensure the hotel remains competitive.
• Produce detailed reports on historical performance and future revenue opportunities to guide business planning.
• Track revenue, profit, and demand trends to spot opportunities for growth.
• Create accurate forecasts and budgets and provide daily and weekly projections.
• Assess how well sales strategies are working and suggest improvements.
• Prepare reports on past and future performance to identify revenue opportunities.

• Implement revenue management operations, procedures, and best practices to ensure efficient and effective revenue generation.

• Identify and capitalize on new revenue opportunities through thorough market analysis and innovative strategies.

• Optimize and expand distribution partnerships to maximize reach and profitability. Challenge and influence hotel teams to enhance service levels and operational standards, driving overall revenue performance.

• Creating accurate revenue forecasts and budgets based on historical data, market trends, and upcoming events.

• Monitoring competitor pricing, market positioning, and promotional activities. Adjusting strategies accordingly to maintain competitiveness and market share.

• Oversee day-to-day yield operations and formulate strategic adjustments based on daily pick-up analysis and commercial meetings.

• Foster a revenue management culture among hotel Heads of Departments (HODs), inspiring collaboration and excellence in revenue generation across all levels of the organization.

• Generating comprehensive reports and presentations for commercial leaders and stakeholders, summarizing revenue performance, strategies, and recommendations.

• Company Overview: Analytical proficiency in revenue management
• Implement revenue management operations, procedures, and best practices to ensure efficient and effective revenue generation
• Identify and capitalize on new revenue opportunities through thorough market analysis and innovative strategies
• Optimize and expand distribution partnerships to maximize reach and profitability
• Challenge and influence hotel teams to enhance service levels and operational standards, driving overall revenue performance
• Creating accurate revenue forecasts and budgets based on historical data, market trends, and upcoming events
• Monitoring competitor pricing, market positioning, and promotional activities
• Adjusting strategies accordingly to maintain competitiveness and market share
• Oversee day-to-day yield operations and formulate strategic adjustments based on daily pick-up analysis and commercial meetings
• Foster a revenue management culture among hotel Heads of Departments (HODs), inspiring collaboration and excellence in revenue generation across all levels of the organization
• Generating comprehensive reports and presentations for commercial leaders and stakeholders, summarizing revenue performance, strategies, and recommendations
• Utilised Opera PMS & Reserve systems proficiently to manage guest bookings, ensuring accurate data input and inventory management to optimise occupancy
• Cultivated strong guest relationships by maintaining a positive attitude and providing attentive responses to inquiries and requests
• Adhered to HYATT standards and regulations to promote safety and efficiency in hotel operations, ensuring compliance with company policies
• Demonstrated leadership by mentoring employees to align their objectives with company core values and mission, fostering a culture of excellence
• Collaborated with the sales department to arrange group bookings for corporate events, weddings, and other special occasions, effectively coordinating with operations staff
• Actively engaged with online booking platforms and travel partners such as GO-MMT, Expedia, Agoda, and Booking.com, handling inquiries and optimizing bookings to maximize revenue
• Overseeing the process of handling room reservations efficiently and accurately, including booking modifications, cancellations, and special requests
• Analytical proficiency in revenue management

• Anticipating guest needs and ensuring a positive experience throughout their stay
• Resolving guest complaints or issues effectively and professionally
• Upselling room upgrades or additional services to enhance guest experience and increase revenue
• Promoting hotel services and amenities to guests, such as spa treatments, restaurant reservations, or tours packages
• Managing room reservations, including taking bookings over the phone, email, or online platforms
• Providing information to guests about hotel facilities, local attractions, transportation, and dining options