Atul Kumar
Gurgaon
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
5
5
years of professional experience
Work History
Assistant Manager - Operations
Insurance Dekho
12.2023 - Current
- Maintained accurate records of sales transactions using point-of-sale systems.
- Maintained up-to-date knowledge of company products and services.
- Created reports on sales trends, inventory levels, and financial data.
- Communicated regularly with customers to gain insights into their needs.
Operations Manager
Loconav India Pvt Ltd
06.2022 - 12.2023
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Developed systems and procedures to improve operational quality and team efficiency.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Managing master data, prepare & share MTD reports over mail with organization heads.
Channel Partner
DTDC Courier
08.2021 - 05.2022
- Worked with internal and external team to determine financial measurements and sales model.
- Kept management updated with regular status reports.
- Devised solutions and grew relationships by leveraging industry trends and using in-depth company, product and service expertise.
- Built strategic relationships with sales and marketing experts.
- Handling Customer query and giving them resolution in real time
- Giving detailed explanations of services or products.
Assistant Manager - Operations
Loconav India Pvt Ltd
11.2020 - 08.2021
- Developed and maintain operational guidelines for staff.
- Managing master data & relevant files.
- Understand the expectations of an expectations of an open position to source and screen candidates
- Assisted in recruiting, hiring and training of team members.
Operation Executive
Loconav India Pvt Ltd
07.2019 - 11.2020
- Strategically coordinated operations according to objectives and capabilities, effectively allocating resources to meet demands
- Catering to various roles from everything related to policy issuance to dealing with GIC, various services (B2C)
- Quality Check of KYC documents & Payment received.
Education
MBA - Finance
Jaipur National University
JaipurBBA - Business Administration
The North Cap University
GurgaonSkills
- Work flow planning
- Staff Management
- Problem-Solving
- Strategic account development
Timeline
Assistant Manager - Operations
Insurance Dekho
12.2023 - Current
Operations Manager
Loconav India Pvt Ltd
06.2022 - 12.2023
Channel Partner
DTDC Courier
08.2021 - 05.2022
Assistant Manager - Operations
Loconav India Pvt Ltd
11.2020 - 08.2021
Operation Executive
Loconav India Pvt Ltd
07.2019 - 11.2020
MBA - Finance
Jaipur National University
BBA - Business Administration
The North Cap University
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