A result-oriented professional with over 17 years of experience in Business Analysis, Operations Management, Stock Management, and Team Management. Proven track record of streamlining workflows, fostering teamwork, and enhancing productivity in corporate and retail environments. Possesses strong communication, presentation, leadership, and analytical skills.
Overview
15
15
years of professional experience
Work History
Assistant Manager- F&B Category & Operations
Godfrey Phillips India Limited (24Sevenin Convenience Stores)
02.2018 - Current
24Seven is the ultimate one-stop shop for all customer needs, available around the clock
We offer top global brands and a wide range of products, including groceries, snacks, beverages, personal care items, and even Colorbar—our exclusive line of premium cosmetics
As an Assistant Manager for F&B, Frozen, and Non-Trade Operations at 24Seven, I oversee the day-to-day operations across Delhi NCR, Punjab Tri-City, and Hyderabad
Manage day-to-day F&B operations across Delhi NCR, Punjab Tri-City, and Hyderabad
Oversee inventory management for Frozen Foods and Non-traded goods, including procurement and stock replenishment
Coordinate with vendors for timely supply chain management and negotiate contracts
Analyze sales and margin data to identify trends and opportunities for cost reduction
Train and mentor store employees on F&B standards and processes
Lead new product development initiatives in collaboration with the kitchen team
Monitor and control discard rates to minimize wastage and optimize profitability
Handle logistics, master data, and NPD products at the company level
Manage vendor payments, NOCs, and company-wide offers and promotions
Formulate monthly sales targets and develop plans to achieve them
Conduct weekly and monthly business reviews with the operations team
Coordinate with the operations and marketing teams for new offers, promotions, and their execution
Department Manager – Food Bazaar
Big Bazaar-Omaxe Mall, Gurgaon
07.2015 - 02.2018
Managed a business of ₹40 crores with a team of 38 members, including 3 Team Leaders, 12 Team Members, and 23 Brand Staff
Maximized ROI by driving top-line and bottom-line growth
Analyzed sales figures and forecasted future procurement and sales volumes to maximize profits
Monitored day-to-day activities on the floor according to company SOPs
Reviewed business processes to enhance efficiency and customer experience in-store
Created attractive, uniform, and easily accessible product presentations
Developed MIS for non-moving and slow-moving articles and prepared liquidation plans
Oversaw loss prevention, shrinkage control, recruitment, training, and development to deliver excellent customer service.
Team Leader (FMCG, Electronic, and Supply Chain Management)