Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
AssistantManager
Craig Cunningham

Craig Cunningham

Summary

Dynamic and results-driven senior business leader with extensive experience in the FMCG sector, specializing in key account management, supply chain optimization, and strategic planning. Renowned for building and leading high-performing teams, large scale complex operations thus achieving and exceeding business KPI targets. Proficient in superior commercial planning, robust program management, and vendor relationship management. Proven track record of driving business growth through innovative strategies and operational efficiency. Expertise in leading products in regulated industries. Exceptional skills in budgeting, risk assessment, and cross-functional collaboration to deliver sustainable results. Adept at leveraging digital transformations & implementing cutting-edge logistics solutions to enhance service levels, reduce costs, and optimize carbon footprints across global markets. Instrumental in advancing business insights through data analytics and empowering teams with tools like Power-BI for real-time decision-making. Master of Commercial Law and a Bachelor’s in Business thus combining legal and business acumen to address complex challenges, ensuring alignment with organizational goals. Fluent in English and conversational in French (B1), committed to fostering innovation, operational excellence, and a culture of collaboration.

Overview

24
24
years of professional experience

Work History

Senior Manager, Supply Chain – Global Logistics Operations

Philip Morris International
03.2023 - Current
  • Conducted route-to-market and loss analysis studies to drive cost and carbon reductions across key supply chain operations, including distribution centres, warehouses, factories, and transport networks in markets such as the Baltics, Korea, and Brazil (2024)
  • Led global program management for over500 productivity and sustainability projects across70+ markets, overseeing all stages from ideation to deployment
  • Collaborated with market teams to identify opportunities, address challenges, and ensure projects progressed through the pipeline, delivering a USD35 million target in2024 while meeting key performance indicators (KPIs)

Manager, Secondary Distribution – Global Logistics Operations

Philip Morris International
10.2021 - 02.2023
  • Directed logistics network studies using Coupa Llama soft, achieving cost, carbon, and lead time optimizations
  • Championed structural redesigns for market logistics, improving resilience and reducing costs in multiple regions through changes in fleet, transport, footprint, and service delivery MOQ, order frequency & milk run

Manager, Fulfilment – ANZ Region

Philip Morris Australia
01.2021 - 09.2021
  • Led secondary distribution operations across Australia and New Zealand, implementing innovative supply chain management solutions to enhance efficiency and performance
  • Oversaw the design and execution of supply chain flows for a network of four warehousing operations, servicing major clients such as Coles, Woolworths, Metcash,7/11, BP, Caltex, Ampol, TSG, and Freechoice
  • Strategically negotiated and managed3PL agreements with partners like Linfox, Startrack, and Sea Road, ensuring adherence to KPI performance metrics for warehousing and transport
  • Spearheaded a $7.3 million robot automation project at the Melbourne Distribution Centre, achieving significant cost and operational efficiencies
  • Redesigned the supply chain network to introduce a new prescription model for vaping products, aligning with updated governmental licensing requirements and implementing regulated standard operating procedures

Manager, Customer Service (Project)

Philip Morris (Australia) Ltd
10.2020 - 12.2020
  • Managed a short-term project to transition a workforce stream from Australia to offshore teams in the Philippines
  • Consolidated standard operating procedures (SOPs) and facilitated seamless knowledge transfer
  • Collaborated with People & Culture (P&C) and senior leadership to design a new organizational and operational model aligned with the restructuring initiative

Manager, Commercial Planning & Supply Chain

Philip Morris Australia
05.2017 - 09.2020
  • Transformed trade marketing and supply chain strategies, leveraging digital tools to boost volume and market share
  • Introduced reverse logistics solutions and enhanced data insights through PowerBI analytics
  • Directed a team of35 FTEs, ensuring seamless execution of demand planning and logistics strategies

Regional Sales Manager, Queensland

Philip Morris Australia
04.2014 - 04.2017
  • Directed a performance-driven team focused on trade engagement, retail advocacy, and product distribution, achieving operational excellence and share of market (SOM) growth
  • Optimized the regional field sales force structure, defined and implemented strategic sales programs, and conducted monthly business reviews to provide market insights and deployment strategies
  • Maintained strategic oversight of key accounts, fostering relationships with major retailers through market visits, business reviews, and informal engagements, ensuring sustained volume and market share growth
  • Represented PMI at state industry forums for the Supermarket, Tobacconist, and Convenience channels, strengthening the company's industry presence
  • Equipped field executives with the necessary resources and training to effectively implement programs and secure retailer buy-in, enhancing overall performance and engagement

REGIONAL SALES MANAGER – WESTERN AUSTRALIA

Philip Morris (Australia) Ltd
01.2012 - 03.2014
  • Managed full P&L responsibilities for the convenience channel, overseeing key accounts such as Woolworths Petrol, Coles Express,7-Eleven, and Caltex
  • Played a pivotal role in Trading Term negotiations, contract development, Quarterly Business Reviews (QBRs), Joint Business Plans (JBPs), and range review processes to drive channel success
  • Led key account team development and succession planning, ensuring a pipeline of skilled talent for future roles
  • Represented the convenience channel at industry forums such as AACS, driving visibility and managing the implementation of regulatory changes to ensure compliance

Earlier Career

Philip Morris (Australia) Ltd
01.2001 - 01.2013
  • Joined as Territory Manager before moving into the roles of Executive Key Accounts
  • Area Sales Manager, Region Key Account Manager, Key Account Manager Convenience, Channel Manager Convenience & Region Sales
  • Manager – WA

Channel Manager, Convenience

Philip Morris (Australia) Ltd
01.2008 - 12.2011
  • Managed full P&L responsibilities for the convenience channel, overseeing key accounts such as Woolworths Petrol, Coles Express,7-Eleven, and Caltex
  • Played a pivotal role in Trading Term negotiations, contract development, Quarterly Business Reviews (QBRs), Joint Business Plans (JBPs), and range review processes to drive channel success
  • Led key account team development and succession planning, ensuring a pipeline of skilled talent for future roles
  • Represented the convenience channel at industry forums such as AACS, driving visibility and managing the implementation of regulatory changes to ensure compliance

Education

Master of Commercial Law -

Deakin University
01.2016

Bachelor of Business - Human Resource Management

Queensland University of Technology
01.1997

Skills

  • Leadership and Team Management
  • Supply Chain Management
  • Strategic Business Planning
  • Program and Project Management
  • Key Account Management
  • Regulatory Compliance and Risk Management
  • Sales and Operations Expertise
  • Sustainability and Innovation
  • Cross-Functional Collaboration

Accomplishments

  • Leadership & Team Development
  • Successfully managed a team of60+ full-time employees (FTEs), fostering a high-performance culture and exceeding KPI targets.
  • Optimized regional sales force structures in Queensland and Western Australia, driving volume and market share growth.
  • Supply Chain Optimization & Sustainability
  • Delivered a USD $35 million cost reduction in2024 through500+ productivity and sustainability projects across70+ markets.
  • Championed robot automation, resulting in a $7.3 million savings at the Melbourne Distribution Centre.
  • Conducted route-to-market and loss analysis studies to achieve significant cost and carbon reduction in key markets, including Korea, Brazil, and Germany.
  • Strategic Business Planning
  • Transformed commercial planning and trade engagement strategies, leveraging digital tools to boost market share and volume growth.
  • Introduced digital-first projects, including reverse logistics and customer Masterfile Management, driving operational efficiency.
  • Successfully redesigned the supply chain network to comply with new governmental licensing requirements for vaping products in Australia.
  • Program & Project Management
  • Directed secondary distribution operations for the ANZ region, managing contracts with major logistics partners like Linfox, Startrack, and Sea Road.
  • Implemented logistics network redesigns using Coupa Llama soft, optimizing cost, carbon footprint, and service delivery in global markets.
  • Commercial Success
  • Oversaw key accounts with major clients such as Coles, Woolworths, BP, and Metcash, driving consistent volume and market share growth.
  • Negotiated and managed3PL agreements, ensuring optimal KPI performance across warehousing and transport operations.
  • Digital Transformation
  • Advanced the use of PowerBI analytics, improving data-driven decision-making and business insights.
  • Launched digital engagement platforms for retailers, significantly enhancing trade marketing and field coverage efficiency.
  • Regulatory Compliance
  • Developed and implemented new standard operating procedures (SOPs) to meet licensing requirements for regulated products.
  • Navigated complex regulatory changes in multiple markets, ensuring compliance and operational continuity.

Timeline

Senior Manager, Supply Chain – Global Logistics Operations

Philip Morris International
03.2023 - Current

Manager, Secondary Distribution – Global Logistics Operations

Philip Morris International
10.2021 - 02.2023

Manager, Fulfilment – ANZ Region

Philip Morris Australia
01.2021 - 09.2021

Manager, Customer Service (Project)

Philip Morris (Australia) Ltd
10.2020 - 12.2020

Manager, Commercial Planning & Supply Chain

Philip Morris Australia
05.2017 - 09.2020

Regional Sales Manager, Queensland

Philip Morris Australia
04.2014 - 04.2017

REGIONAL SALES MANAGER – WESTERN AUSTRALIA

Philip Morris (Australia) Ltd
01.2012 - 03.2014

Channel Manager, Convenience

Philip Morris (Australia) Ltd
01.2008 - 12.2011

Earlier Career

Philip Morris (Australia) Ltd
01.2001 - 01.2013

Bachelor of Business - Human Resource Management

Queensland University of Technology

Master of Commercial Law -

Deakin University
Craig Cunningham