Experienced professional seeking a challenging position in Security and Loss Prevention with a growth-oriented organization that values creativity, expertise, and experience. Skilled in translating business needs into profitability, I am eager to leverage my expertise to contribute to the company's success. With a strong background in security protocols and loss prevention strategies, I am confident in my ability to ensure a safe and secure environment while maximizing operational efficiency.
Overview
14
14
years of professional experience
Work History
Area Security Loss Prevention Manager
Reliance Retail Private Limited
01.2022 - Current
Driven SLP initiatives & policies across assigned Area.
Track SLP incidents/crisis situations and support business continuity.
Interface with the Area Operations Team to create awareness about SLP
compliance.
To prevent, detect and resolve all incidents of shoplifting, transactional fraud, of
internal, external malicious activity. FIR and interface with local police authorities
if required.
Deployment of the tools and strategies utilized for combating theft and fraud such
as overt and covert CCTV, DVRs, EAS, Security Fixture, and monitoring of key
items, assets, and departments.
Conducting security audits, Cash Audit & audit of all SLP equipment across all stores in the assigned area. (L1 Checklist)
Track performance of Security Agencies.
Maintain liaison with Police and Government authorities to ensure the companies objectives are meet in case of eventualities.
Trained employees on security awareness techniques to recognize shoplifters and respond appropriately.
Reviewed inventory and stock, investigating suspected theft by employees.
Conducted audits to identify potential vulnerability areas and enhance security.
Warehouse Manager
Reliance Retails Limited
02.2015 - 06.2022
Manage and oversee all inbound and outbound stock operations to minimize losses and maximize profits.
Create purchase orders for direct store delivery articles and oversee proper GRN
process.
Ensure proper inventory management through documentation for inter-store transfers
and physical stock variation reconciliation.
Minimize shrinkage by conducting 100% PI count for high-value articles and handling
defective materials through vendor and brand service centers.
Plan and execute sales promotions and marketing activities to increase sales, and
handle customer queries and service requests.
Monitor and respond to customer inquiries, provide information on store offers and
schemes, and assist with sales of gift vouchers.
Guide and motivate store staff to achieve efficiency and high levels of customer
service.
Sales Executive
Pantaloons Retails Group
09.2010 - 06.2014
Conducted in-depth market research to identify potential sales opportunities and understand customer needs.
Proactively sought new business through effective cold calling and networking strategies.
Delivered impactful product presentations and demonstrations to potential clients.
Maintained adequate stock levels to support sales efforts and meet customer demands.
Represented the company at industry events and conferences to expand brand exposure.
Successfully negotiated deals and effectively managed customer objections or complaints.
Worked closely with cross-functional teams to drive sales results and continuously
improve processes.
Acted as a liaison between customers and internal teams, gathering feedback and
providing valuable insights to drive improvement
Education
BBA -
Nagpur University
Nagpur
2013
Skills
Workplace Safety
Loss prevention expertise
Physical Security
Incident Reporting
Internal Auditing
Asset Protection
Theft investigations
Strengthsandkeyskills
Demonstrated expertise in supply chain management with a record of minimizing losses.
Strong understanding of standard operating procedures (SOPs) and escalation matrices.
Possess a problem-solving attitude and exceptional training and public speaking skills.
Experience in providing practical and legal guidelines.
Effective management of office operations, including delegation of tasks to administrative assistant.
Skilled in writing routine executive office correspondence and maintaining files and contact lists on mobile devices.
Adept at preparing reports for various departments such as accounting and human resources.
Successfully managed major commercial activities, including organizing international conferences and publishing.
Skilled in gathering information from customers and field sales teams to support decision-making.
Comprehensive knowledge of sales and finance, business risk management, and business continuity management.Adept in quality standards and the importance and positive results of their implementation.
Academicdetails
Graduate IN BBA: Nagpur University (2013).
Timeline
Area Security Loss Prevention Manager
Reliance Retail Private Limited
01.2022 - Current
Warehouse Manager
Reliance Retails Limited
02.2015 - 06.2022
Sales Executive
Pantaloons Retails Group
09.2010 - 06.2014
BBA -
Nagpur University
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