Reading
Atul Patel
Customer Relationship Manager
Ankleshwar, Bharuch,Gujarat
Summary
Dynamic Customer Relations Manager with 12 years at Ujjivan Small Finance Bank, recognized for consistent growth and operational excellence. Proven leader in team management and portfolio recovery, achieving profitability growth and multiple performance awards. Eager to embrace new challenges and drive organizational success through strategic planning and effective team leadership. Deep experience from customers relationship manager to team handling.
Overview
3
3
Languages
12
12
years of professional experience
Work History
Customer Relations Manager
Ujjivan Small Finance Bank
Ankleshwar, India
05.2014 - Current
12 years of extensive experience in the banking sector, including a successful tenure with Ujjivan Small Finance Bank. Track record of continuous growth with four promotions and a two-time winner of best performance awards as an ACRM category.
- Skilled in team management, portfolio growth, and operational excellence.
- Managing the portfolio of various products (assets and liabilities) of the bank.
- Now look forward to accepting new challenges and achieving the organization's goals.
Education
Bachelor of Commerce -
ST.PETER'S UNIVERSITY
04.2001 -
Skills
Core Competencies
Business Developments : Meeting business target at Branch level
Team Leadership : Managing diverse teams of 15 staff
Portfolio Management : Handling Loan Portfolio and recovery efficiently
Operation & Compliance : Ensuring adherence to banking rules and audit
Strategic Planing : Planing and Achieving Monthly and quarterly business target
Key Achievement
Consistent Growth : Be of the bank's development journey for more than a decade and reached the management level from the grassroots level
Award Winner : Year 2021-22 and year 2022-2023 award winner in the bank annual function
Profitability Growth : Month on month increase branch profitability
Interests
Exploring new Places
Timeline
Customer Relations Manager
Ujjivan Small Finance Bank
05.2014 - Current
Bachelor of Commerce -
ST.PETER'S UNIVERSITY
04.2001 -