Atul Samadhiya
Bhopal
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Maintenance Supervisor
Veera Vahana Udyog Pvt. Ltd. (NUEGO Electric bus)
Bhopal
02.2023 - Current
- Identified opportunities for process improvement through data analysis of repair trends.
- Investigated customer complaints about product quality issues due to malfunctioning equipment.
- Ensured that safety regulations were followed by employees while performing maintenance tasks.
- Supervised technicians on repair and installation of machines or systems according to manufacturer's specifications.
Customer Relationship Executive
Gomechanic
Bhopal
06.2022 - 01.2023
- Tracked progress on projects and provided timely feedback to staff members.
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Created new strategies for improving customer service standards within the organization.
Service Advisor
Maruti Suzuki Prem Motors Pvt. Ltd.
Ashoknagar
06.2019 - 05.2022
- Upsold additional products or services when appropriate.
- Greeted customers and addressed their needs in a professional manner.
- Explained the features and benefits of products or services offered by the dealership to customers.
- Ensured that all customer inquiries were handled promptly and accurately.
Education
B.E.(Mech.) -
Jai Narain College of Technology, Bhopal (M.P.), RGPV Bhopal
01.2017
12th (10+2) -
Shivpuri Public School, Ashoknagar (M.P.), CBSE
01.2012
10th (HSS) -
Tara Sadan School, Ashoknagar (M.P.), CBSE
01.2010
Skills
- Team oriented
- Technical knowledge
- Operations Management
- Adaptability
- Teamwork and Collaboration
- Professional skills
- Hard working
- Positive attitude
- Honest
- Ability to work in a team
Projectandtraining
- MANUFACTURING OF STEAM TURBINES PARTS, BHARAT HEAVY ELECTRICALS LIMITED, Mr. Sandeep Laddha, Hydraulic Crane Maintenance, 14 days
- Automatic Hammering System, Done by a group of 4 people in the final project in the last semester of BE (Mech.). The project involved forging of metal sheets through an automatic hammering system. Advantages of the project include instant hammering, fast hammering process, no manual effort, and portable system.
Strengths
Hard Working, Positive Attitude, Honest, ability to work in a team.
Personal Information
- Date of Birth: 10/18/1994
- Nationality: Indian
- Marital Status: Single
Languages
Hindi & English
Extracurricular Activities
Participated in workshop on Automotive technologies organized by JNCT Successfully completed the training program on "AUTOCAD" from "CRISP BHOPAL" Participated in 3 days workshop on "CATIA" conducted by SOFTCAD AUTOMATION Coordinated in the event "JUNKYARD" of annual techno-cultural festival
Disclaimer
I hereby declare that all the information given by me is true to the best of my knowledge. References can be provided as per the need.
Timeline
Maintenance Supervisor
Veera Vahana Udyog Pvt. Ltd. (NUEGO Electric bus)
02.2023 - Current
Customer Relationship Executive
Gomechanic
06.2022 - 01.2023
Service Advisor
Maruti Suzuki Prem Motors Pvt. Ltd.
06.2019 - 05.2022
B.E.(Mech.) -
Jai Narain College of Technology, Bhopal (M.P.), RGPV Bhopal
12th (10+2) -
Shivpuri Public School, Ashoknagar (M.P.), CBSE
10th (HSS) -
Tara Sadan School, Ashoknagar (M.P.), CBSE
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