Summary
Overview
Work History
Education
Skills
Mobileno
Disclaimer
Timeline
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Atul Sen

Atul Sen

Summary

To build a long-term career in the “Hospitality industry” with opportunities for career growth. To use my skills in the best possible way for achieving the company’s goals. To enhance my professional skills in a dynamic and stable workplace. To solve problems in an effective/creative manner in a challenging position. Seeking a responsible job with an opportunity for professional challenges.

Overview

13
13
years of professional experience

Work History

Captain

ITC Hotel
03.2024 - Current
  • Reviews order dockets ensuring accurate and timely preparations for order requirements accordingly
  • Present accurate final bill to guests and process payment
  • Perform shift closing on the Point of sales terminal and tally cash and credit card settlements
  • Work with fellow staff and managers to ensure that the restaurant achieves its full potential
  • Conducts monthly inventory checks on all operating equipment and supplies
  • Take an active role in coaching and developing junior staff.

Head Waiter

Italian Barista Cafe
03.2022 - 02.2024
  • Supervise and coordinate dining room activities for a seamless service experience
  • Overseeing and assisting in the setup of the dining room including table settings, waiter stations and stock
  • Monitoring inventory levels and restocking as needed
  • Handle customer feedback and resolve issues in a professional manner
  • Take an active role in coaching and developing junior staff.

Head Waiter

Baisan International Hotel
10.2016 - 01.2020
  • Handing guests from multiple ethnicity
  • Ensure that all special diets special request are fulfill as per guests requirements
  • Work in close cooperation with the Kitchen and Stewarding as well as the Outlet Cashiers to ensure a smooth-running operation
  • Contribute to meet and maximize the monthly revenue budget for the respective outlet
  • Assist with the preparation of special events.

Guest Service Associate

Ramees Group of Hotel & Resorts
09.2015 - 09.2016
  • Handing guests from multiple ethnicity
  • Ensure that all special diets special request are fulfill as per guests requirements
  • Work in close cooperation with the Kitchen and Stewarding as well as the Outlet Cashiers to ensure a smooth-running operation
  • Contribute to meet and maximize the monthly revenue budget for the respective outlet
  • Assist with the preparation of special events.

Guest Service Associate

Radisson Hotel
02.2012 - 09.2015
  • Provide food and beverage service to guests using good customer service skills
  • Responsible for not only taking the guests’ orders, but keeping them organized, & timing the course of service for the guests
  • Assisting in scheduling dining reservations & parties
  • Stock the sideboard with proprietary sauces, jams, salt and pepper shakers, butter dishes, linen, and other service ware
  • Supervises: - Assistant Waiters, Busboys and Trainees
  • Implement policies and protocols that will maintain future restaurant operations
  • Interact daily with hotel and dining guests to promote brand and accept feedback.

Education

B.Sc (ATHM) - undefined

B.Sc (ATHM) - undefined

01.2012

Higher Secondary - undefined

01.2008

Matriculation - undefined

01.2006

Skills

  • Good communication skills
  • Accurate and efficient cash handling skills
  • Effective team member with leadership Quality

Mobileno

+91 931716841, +91 7876574820

Disclaimer

I, hereby declare that all the details furnished above are true to the best of my knowledge.

Timeline

Captain

ITC Hotel
03.2024 - Current

Head Waiter

Italian Barista Cafe
03.2022 - 02.2024

Head Waiter

Baisan International Hotel
10.2016 - 01.2020

Guest Service Associate

Ramees Group of Hotel & Resorts
09.2015 - 09.2016

Guest Service Associate

Radisson Hotel
02.2012 - 09.2015

B.Sc (ATHM) - undefined

B.Sc (ATHM) - undefined

Higher Secondary - undefined

Matriculation - undefined

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Atul Sen