SAP

Adept individual with more than 5 years working as Manager for $1.6B revenue-generating business. Determined and experienced in mentoring and challenging team members to meet and exceed company goals.
Dedicated Finance and Accounts professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Process Improvement
Reducing overall attrition with increasing high performer attrition
Monitoring the overall functioning of processes, identifying improvement areas and implementing adequate measures to maximized customer satisfaction level
Conducting internal process audits & process reviews for ensuring strict adherence to the process parameters/systems as per defined guidelines
Assessing the customer feedback, evaluating areas of improvements & providing critical feedback to the associates on improvements and achieving higher customer satisfaction matrices
Performance Evaluation
Multitasking Abilities
Relationship Building
Problem-Solving
Self Motivation
Goal Setting
Process Improvement
Two Months.
SAP
MS Office
Oracle Finance
ARCS
Blckline