ATUL KUMAR
India
Summary
Knowledgeable SAP PPQM Consultant with detailed experience leading SAP supply chain integration. Strong communicator with strengths in delivering client-specific solutions that build long-term client relationships. Proven track record of identifying service delivery gaps and enhancing operational processes to exceed business targets.
Overview
5
5
years of professional experience
Work History
SAP PPQM Functional Consultant
Tata Consultancy Services
08.2021 - 06.2026
Project: PepsiCo LATAM
- Handled issues associated with production planning processes, PPPI master data, and relevant configurations, including MRP, Demand management, capacity planning, ATP, MTO, MTS.
- Processed service requests according to ITSM service catalogue and response time SLAs.
- Provided support for tickets with priority levels 1st, 2nd, and 3rd.
- Handled incoming support requests within the agreed response time (according to SLAs) following defined processes
- Utilised understanding of SOLMAN, ChaRM to implement change management processes.
- Drafted comprehensive documentation for SAP PP-PI configurations and project deliverables.
- Prepared Knowledge Bases (KBs) that cover solutions for incident resolution and common issues for both the backline team and end users.
Education
Master of Business Administration - Marketing and Business Analytics
Army institute of management
01-2021
B. Tech - Information Technology
Velammal Engineering College
01-2017
Skills
- SAP PP QM
- ITIL
- Tableau
- Alteryx
- Service Management
- Forecasting and planning
- Capacity and scalability planning
- Client Relationship Management
LANGUAGES
English
Proficient
C2
Timeline
SAP PPQM Functional Consultant
Tata Consultancy Services
08.2021 - 06.2026
Master of Business Administration - Marketing and Business Analytics
Army institute of management
B. Tech - Information Technology
Velammal Engineering College