Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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ATUL KUMAR SINGH

ATUL KUMAR SINGH

BENGALURU

Summary

Dynamic and results-oriented business analyst with over 3 years of experience translating business needs into scalable tech solutions within the fintech and grant management domains. Expert in eliciting requirements, managing stakeholders, and driving Agile project delivery. Specialized in payment systems, ACH debit modules, and end-to-end grant lifecycle management. Proficient in tools such as Jira, SQL, Power BI, BPMN, and UML. Recognized for effectively bridging the gap between business and technology teams to deliver compliant, value-driven solutions.

Overview

4
4
years of professional experience

Work History

Business Analyst

Eptain
BENGALURU
02.2025 - Current
  • Engaged with stakeholders to identify, prioritize, and translate business needs into clear, actionable requirements that align with organizational objectives.
  • Led the end-to-end analysis and documentation of business requirements to support process improvements and system enhancements.
  • Collaborated closely with IT and development teams to ensure accurate implementation and successful deployment of new systems and product features.
  • Managed Agile ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives to drive timely and efficient project execution.
  • Oversaw project timelines, deliverables, and progress, ensuring consistent alignment with business goals and stakeholder expectations.

Business Analyst

PSRA GROUP
NOIDA
04.2024 - 11.2025
  • Analyzed key business aspects to evaluate performance drivers and summarized findings into presentations for stakeholder review.
  • Prepared essential project documentation, including Business Requirement Documents (BRD), Functional Requirement Documents (FRD), Project Scope, Project Plans, Change Requests, and Resource Registers.
  • Gathered functional and non-functional requirements through use cases and test plans derived from product definitions.
  • Collected and documented detailed requirements from stakeholders and Grant Managers aligned with Grant Objectives.
  • Supported the design, development, and deployment of IT solutions throughout the Software Development Life Cycle (SDLC).
  • Monitored grant activities from application intake to fund disbursement to ensure compliance with funding regulations, client requirements, and audit standards.
  • Applied strong listening and interpretation skills to effectively understand issues and contribute to solution design.
  • Acted as a liaison to ensure clear communication between management, developers, and stakeholders, bridging gaps, and aligning goals.
  • Analyzed, coordinated, and streamlined processes across the entire grant lifecycle to ensure smooth operations from intake to disbursement.

Business Analyst – Digital Transformation & Proces

Think & Learn Pvt Ltd (BYJU’S)
BENGALURU
11.2021 - 04.2024
  • Played a key role in two end-to-end greenfield projects aimed at transforming internal operations by digitizing manual processes, and enhancing platform efficiency.
  • Defined and documented business requirements for automating payment workflows and integrating auto-debit functionality through ACH debit modules to ensure seamless loan disbursal and fee collection.
  • Collaborated with financial institutions and NBFCs (e.g., Avanse, ICICI Bank, Fullerton, IIFL) to build a unified Android/iOS platform for managing eligibility checks, customer onboarding, and document verification.
  • Conducted gap analysis, scope analysis, and impact assessments using UML diagrams, BPMN flows, and data flow modeling techniques to identify inefficiencies and streamline critical operations.
  • Worked cross-functionally with product managers, UX teams, and developers to translate business needs into functional specifications, wireframes, and process documentation.
  • Conducted stakeholder workshops, interviews, and focus groups to gather requirements, understand business pain points, and ensure compliance with regulatory and operational standards.
  • Evaluated and recommended suitable third-party payment gateways (Razorpay, PayU, Cashfree) based on scalability, transaction security (e.g., PCI DSS compliance), and multi-channel compatibility (UPI, NEFT, wallets, etc.).
  • Created BRDs, SRS documents, user stories, process maps, and traceability matrices to support development and testing teams throughout the SDLC.
  • Facilitated UAT and API integration testing, ensuring all digital payment flows operated securely and reliably across platforms.
  • Utilized prioritization frameworks such as MoSCoW models to align project objectives with stakeholder expectations, and maximize delivery impact.
  • Delivered clear, data-backed recommendations and project updates to senior leadership to guide digital strategy and operational improvements.

Education

Bachelor of Commerce - Finance And Accounting

Sikkim Professional University
Sikkim

Skills

Soft skills, domain knowledge, agile, and business analysis practices, technical skills

  • Critical thinking
  • Problem solving and analytical skills
  • Requirement analysis and gap analysis
  • Requirement elicitation
  • Requirement prioritization
  • Stakeholder management
  • Business process improvement
  • Scope management
  • Communication and collaboration
  • UX/UI understanding
  • Product design
  • Lending and payment gateway
  • VKYCs and ACH debit
  • Grant lifecycle management
  • Use cases, EPICs, user stories
  • Sprint planning, sprint cycle
  • Agile and Scrum
  • BPMN (Business Process Model and Notation)
  • SDLC (Software Development Life Cycle)
  • UML and data flow modelling
  • Wireframing, prototyping tools (eg Figma
  • Testing – UAT, API
  • uml diagrams

Accomplishments

  • Top performer – project delivery – achieved 100% on-time delivery across all Agile sprints for three consecutive quarters. Stakeholder satisfaction star – earned the highest client feedback score for clarity in requirement elicitation and stakeholder communication

Languages

Hindi
First Language
English
Beginner
A1
Bengali
Beginner
A1

Timeline

Business Analyst

Eptain
02.2025 - Current

Business Analyst

PSRA GROUP
04.2024 - 11.2025

Business Analyst – Digital Transformation & Proces

Think & Learn Pvt Ltd (BYJU’S)
11.2021 - 04.2024

Bachelor of Commerce - Finance And Accounting

Sikkim Professional University

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ATUL KUMAR SINGH