Summary
Overview
Work History
Education
Skills
Languages
Areas Of Interest
Roles And Responsibilities
Disclaimer
Personal Information
Timeline
Generic
Atul Kumar

Atul Kumar

Rudrapur

Summary

To pursue a career in a field which involve continues growth, interaction with people and to devote my best efforts to challenging opportunities and to become a complete professional in all spheres of life. My Mission is to work hard to the best of my ability, so that any contribution made is of value to organization and to obtain a challenging position in an organization. I aim to excel in all assignment designated to me and enhance my technical and personal skills through experience and continued learning.

Overview

14
14
years of professional experience

Work History

Network Engineer

Global Technology
08.2024 - Current
  • Managed, tracked, and coordinated problem resolution and escalation processes.
  • Provided network support services for devices such as hubs, bridges, routers, and other hardware.
  • Provided complete end-to-end engineering and installation of route-based IP network solutions.
  • Troubleshot complex multi-vendor network service provider issues.
  • Acquired and maintained advanced knowledge of networking protocols.
  • Maintained company servers, computers, printers, cables and other equipment.
  • Implemented WAN and LAN designs in multi-datacenter configurations.

Team Leader

Creative info-link Pvt Ltd
04.2017 - 06.2024
  • Company Overview: Partner of Kyndryl Solutions Private Limited
  • Presently working with Creative info-link Pvt Ltd partner of kyndryl solutions private limited From April-2017 as Team Leader
  • Partner of Kyndryl Solutions Private Limited
  • Sincerity, dedication and to lead with helpful nature
  • Managing, maintaining, and troubleshooting desktops Laptops, printers, scanners, Projectors, Mobile Scanners, Plotter, Epbax etc
  • Managing, maintaining, and troubleshooting of the Scanners and Printing Devices (Bar Code Printers, Office jet, Laser Jet, DMP & Line Printer and Plotter)
  • Responsible for installation and troubleshooting various applications and the software (SAP, MS Office, Auto CAD, Antivirus etc
  • Desktop/Laptop Installation, Network Configuration and Responsible for Managing and Monitoring LAN applications & WAN services
  • Configuring and Maintaining the Wireless Devices like D-link 3200, 2100 Radio 2.4ghz & 5.0 Ghz
  • Responsible for the Computer Hardware Installation - install and configure systems at multiple locations
  • Responsible for taking all the proactive necessary steps to reduce downtime
  • Maintaining and managing over 300 IP CCTV cameras setup and NVR’s
  • Ensure that all IT assets (Computers, Servers, Printers, etc) are updated
  • Placing HP calls and replacement of any faulty parts (Under Warranty)
  • Provide complete technical support to end-users from network connectivity to printing
  • Troubleshooting connectivity (LAN/WAN/TCP/IP) and wireless
  • Maintain Call Reports in Centralized monitoring tool SymphnyAI Summit
  • Advanced analytical and problem-solving skills
  • Investigates and resolves problems
  • Monitors and maintains backup/recovery systems
  • Ensures proper documentation and configuration information is maintained
  • Helps streamline information technology operations
  • Develops, implements, and maintains start-up and shut-down procedures
  • Monitors and adjusts systems to ensure optimum performance
  • Monitors system capacities/activities to ensure optimal usage
  • Hands-on Experience

Sr. Desktop Support Engineer

Bajaj Auto Ltd
07.2012 - 03.2017
  • Company Overview: Partner of IBM India Pvt Ltd
  • Worked in Bajaj Auto Ltd Pantnagar with DSM Infocom partner of IBM India Pvt Ltd as Sr
  • Desktop Support Engineer from July 2012 to March 2017
  • Partner of IBM India Pvt Ltd

Customer Support Engineer

Allied Digital LTD
01.2012 - 07.2012
  • Worked in Allied Digital LTD for 6 months as Customer Support Engineer

Service Engineer

Epson India Pvt. Ltd.
01.2011 - 01.2012
  • One year working experience in Epson India Pvt as a Service Engineer from 2011 to 2012

Education

B.A -

M.J.P. Rohilkhand University
Bareilly, U.P.

MBA IT - undefined

Karnataka State Open University

One Year Diploma - Computer Hardware & Networking

Indian Institute of Hardware and Networking (IIHT)
Bijnor, U.P.

Intermediate - PCM Group

U.P. Board
01.2007

High School - undefined

U.P. Board
01.2005

Skills

  • Coordination
  • Functional guidance
  • Supervision
  • Management support
  • Work objective development
  • Advising on system problems
  • Client relationship management
  • Workload assignment
  • Staff selection
  • Problem-solving skills
  • Leadership
  • Coaching
  • Decision making
  • Technical specification writing
  • Windows 95/98/2000/XP/XP pro/nt
  • IP services
  • Technical support
  • Technical solutions development
  • Remote work support

Languages

Hindi
English

Areas Of Interest

  • Knowledge of M.S. Office (2K3, 2K7, 2K10, 2K13, 2K16, 2K19)
  • Windows XP Professional & Windows 7, 8 & 10 and Win-11 Logical Skills
  • Knowledge of Outlook 2K10, 2K13, 2K16 (configuration, create personal folder, backup, New Rules, and alert configuration etc.)
  • Internet and Information Security
  • Knowledge of window installation, software installation, Anti Virus installation and all other software installation
  • Knowledge of IP Phone and Epbax configuration and maintenance
  • Good knowledge in dot-matrix & Inkjet and Plotters and all type of barcode printers
  • Configuration of basic TCP/IP Setting
  • Responsible for providing solutions to the Technical Problems of LAN
  • Knowledge of Access Point Configuration for LAN and WAN
  • Good knowledge of Mobile/Wi-Fi Scanner Configuring
  • Knowledge of Aruba Access points and switches

Roles And Responsibilities

  • Sincerity, dedication and to lead with helpful nature
  • Managing, maintaining, and troubleshooting desktops, laptops, printers, scanners, projectors, mobile scanners, plotters, Epbax etc.
  • Managing, maintaining, and troubleshooting of the scanners and printing devices (Bar Code Printers, Office jet, Laser Jet, DMP & Line Printer and Plotter)
  • Responsible for installation and troubleshooting various applications and the software (SAP, MS Office, Auto CAD, Antivirus etc.)
  • Desktop/Laptop Installation, Network Configuration and Responsible for Managing and Monitoring LAN applications & WAN services
  • Configuring and Maintaining the Wireless Devices like D-link 3200, 2100 Radio 2.4ghz & 5.0 Ghz
  • Responsible for the Computer Hardware Installation - install and configure systems at multiple locations
  • Responsible for taking all the proactive necessary steps to reduce downtime
  • Maintaining and managing over 300 IP CCTV cameras setup and NVR’s
  • Ensure that all IT assets (Computers, Servers, Printers, etc) are updated
  • Placing HP calls and replacement of any faulty parts (Under Warranty)
  • Provide complete technical support to end-users from network connectivity to printing
  • Troubleshooting connectivity (LAN/WAN/TCP/IP) and wireless
  • Maintain Call Reports in Centralized monitoring tool SymphnyAI Summit
  • Advanced analytical and problem-solving skills
  • Investigates and resolves problems
  • Monitors and maintains backup/recovery systems
  • Ensures proper documentation and configuration information is maintained
  • Helps streamline information technology operations
  • Develops, implements, and maintains start-up and shut-down procedures
  • Monitors and adjusts systems to ensure optimum performance
  • Monitors system capacities/activities to ensure optimal usage
  • Hands-on Experience

Disclaimer

I hereby declare that all the information given above is true to the best of my knowledge & belief.

Personal Information

  • Age: 32
  • Father's Name: Sh. Rakesh Kumar
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Married

Timeline

Network Engineer

Global Technology
08.2024 - Current

Team Leader

Creative info-link Pvt Ltd
04.2017 - 06.2024

Sr. Desktop Support Engineer

Bajaj Auto Ltd
07.2012 - 03.2017

Customer Support Engineer

Allied Digital LTD
01.2012 - 07.2012

Service Engineer

Epson India Pvt. Ltd.
01.2011 - 01.2012

MBA IT - undefined

Karnataka State Open University

One Year Diploma - Computer Hardware & Networking

Indian Institute of Hardware and Networking (IIHT)

Intermediate - PCM Group

U.P. Board

High School - undefined

U.P. Board

B.A -

M.J.P. Rohilkhand University
Atul Kumar