Open To Work
Audrey Maria Goveas
Bengaluru
Summary
Results-driven Technology Analyst with 4+ years of experience delivering data-driven solutions and supporting enterprise IT initiatives. Skilled in business and systems analysis, software implementation, and cross-functional collaboration. Proven ability to translate business requirements into technical specifications and streamline workflows using tools like SQL,AWS,Autosys and Excel. Adept at bridging the gap between technical teams and stakeholders to drive innovation and operational efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Technology Analyst
Infosys Limited
Bengaluru
08.2021 - Current
- 4 years of total IT experience with hands on experience in production using Unix , SQL,AWS services and Java.
- Primary Client Support for 3+ Applications for Finance ERP (Payment Technology)
- Experience in creating database objects such as Tables, View, Functions, Stored Procedures, Index, Triggers, Cursors in oracle.
- Good Communication, Analytical Skills, Troubleshooting skills and Effective Result Oriented Team Player. Understanding issues reported by business analysts, short term and permanent solution for issues reported in a timely manner.
- Perform impact analysis on new changes before deploying in production
- Manage password change activities of Oracle database accounts.
- Perform root cause analysis and carry out resolutions
- Collaborated with cross-functional teams such as SAP Support SD and GBI Retail teams to implement software enhancements.
- Documented technical processes and user manuals for reference.
Education
B.Tech - Computer Science
Canara Engineering College
Mangalore,India07-2021
Skills
- SQL,PLSQL
- AWS Services
- Linux, Shell Scripting
- Java
- HTML, CSS
- Autosys
- Devops
- Splunk
- GitHub
- Application Support
PROJECTS
Finance ERP Reporting Platform:
- Worked on generating Accruals and Sales reports for Apple Music,Apple GiftCard, AppleCare , ApplePay and iPhone for publishing the reports Worldwide
- Automated File System issues and set cronjob which runs every week to check the file load in particular server
- Interacting with business/finance stakeholders for bug fixes, data changes and enhancements.
- Worked on issues related to Invoicing and Payments to Apple Licensors
PROJECTS
Golden Gate Match-iT:
- Worked in Multiple backend data change and Oracle password change activities
- Worked in fixing real time issues that were reported by business users within SLA
- Worked in creating user dashboards and reports for invoicing.
Accomplishments
- Most valuable player award for exceptional performance.
- 2 times Winner of Infosys Insta Award for supporting Critical Apps
Certification
- Infosys Certified AWS Cloud Practitioner
- Infosys Certified Google Associate Cloud Engineer
- Infosys Certified Python Associate
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteRemoteHybridSalary Range
₹45000/yr - ₹200000/yrTimeline
Technology Analyst
Infosys Limited
08.2021 - Current
B.Tech - Computer Science
Canara Engineering College