Summary
Overview
Work History
Education
Skills
Certification
Professional Highlights
Timeline
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Aurluv Arora

Aurluv Arora

Delhi

Summary

Key Account Manager with proven success in driving business growth through strategic customer acquisition and account development. Expertise in aligning customer needs with company sales and marketing strategies to achieve long-term revenue goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Senior Business Development Executive

10times
Noida
12.2024 - Current
  • Executed and planned marketing campaigns across print and digital platforms.
  • Drove product and service sales through strategic meetings with customers.
  • Generated sales documents, finalized transactions, and maintained accurate records.
  • Trained employees on best practices to minimize process delays.

Associate- Online Ordering and Relationship Management

Zomato Ltd.
Gurugram
03.2024 - 12.2024
  • Drafted responses to inquiries from potential customers about company products and services.
  • Implemented CRM systems to track client interactions and enhance service delivery.
  • Monitored client satisfaction through surveys, applying findings to drive improvements.
  • Prepared and presented detailed reports on client account status to senior management.

Contract- Client Engagement Consultant

Concentrix Daksh Services Pvt. Ltd.
Gurugram
08.2023 - 01.2024
  • Prepared and evaluated CRM reports to identify issues and improvement opportunities.
  • Generated monthly performance reports highlighting key metrics, including customer retention rates.
  • Monitored customer satisfaction levels through surveys and feedback forms.
  • Resolved customer complaints and issues promptly and efficiently.

Intern- Sales and Marketing

Lovbooks Pvt. Ltd.
New Delhi
11.2022 - 07.2023
  • Prepared comprehensive reports on project progress and results for management review.
  • Submitted industry trend reports, facilitating informed business plan development.
  • Maintained precise records of all activities conducted during internship.
  • Organized company files using document management system for easy access to up-to-date data.
  • Analyzed key performance indicators to identify effective strategies for improvement.

Intern-Sales Management

UnSchool Pvt Ltd
06.2022 - 10.2022
  • Conducted market research to identify new sales opportunities and customer segments.
  • Assisted in developing and implementing sales strategies to achieve targeted goals.
  • Maintained CRM database with updated contacts and sales progress.
  • Processed daily inbound calls, entered orders, faxes, backorders, and credit memos for assigned accounts.

Education

BBA - Business Management

Guru Gobind Singh Indraprastha University
New Delhi
08.2024

High School Diploma -

Indraprstha International School
New Delhi
03-2021

Skills

  • Key account growth
  • Digital marketing
  • Industry networking
  • Contract negotiation
  • Training and development
  • Microsoft Office proficiency
  • Sales strategies
  • Marketing techniques

Certification

  • Successfully completed my certification in e-business from IIT Kharagpur
  • Successfully completed my certification in business planning and project management

Professional Highlights

  • Collaborated in building and improving intelligence ten times
  • Recognized at Twitter for delivering and building relationships with clients at Zomato Ltd
  • Created proposals with a 95% conversion rate
  • Developed a lead pipeline with a 20% increase per week

Timeline

Senior Business Development Executive

10times
12.2024 - Current

Associate- Online Ordering and Relationship Management

Zomato Ltd.
03.2024 - 12.2024

Contract- Client Engagement Consultant

Concentrix Daksh Services Pvt. Ltd.
08.2023 - 01.2024

Intern- Sales and Marketing

Lovbooks Pvt. Ltd.
11.2022 - 07.2023

Intern-Sales Management

UnSchool Pvt Ltd
06.2022 - 10.2022

BBA - Business Management

Guru Gobind Singh Indraprastha University

High School Diploma -

Indraprstha International School

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Aurluv Arora