Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Academic Qualification
References
Hobbies listening Music, Playing, watching thriller move, action , detective
Timeline
Generic
AUROBINDA BISWAS

AUROBINDA BISWAS

553 JESSORE ROAD.CLIVE HOUSE, KOLKATA ,WB

Summary

Formulating effective debt collection mechanisms . Allocating to agency location and BKT wise and visit appointing collection executive ensuring timely receipt of money from clients recovery of bad debts. Implementing result oriented recovery plans to manage delinquency within pre-set norms for achieving organizational objective and ensuring profitability.

Overview

18
18
years of professional experience

Work History

Collection Officer

HDB FINANCIAL SERVICES LIMITED
08.2019 - Current
  • Responsible for collection for a specified portfolio with Agency
  • Allocate to agency by mail and maintain DRA allocation from agency FE wise and location wise .
  • Collect feedback with projection lot wise .
  • As per requirement field visit with FE all locations if needed.

  • COLLECTION BKT-X ,1,2,
  • Assisted in developing guidelines for special recovery projects that were initiated from time to time
  • Assisted in monitoring past due accounts and contacting customers to make collections attempts
  • Often put on a special team that was responsible for recovering debt on seriously delinquent accounts
  • Assisted in developing some of the recovery guidelines that were used for years
  • Part of a team designated to handle seriously past due branch location to discuss credit accounts
  • Acted as a resource for customers who would come to the Responsible for collection for a specified portfolio of accounts 0 to 90 days
  • Improved customer payment rates by analyzing and effectively supporting these accounts that had been neglected
  • Implemented a coding system to prioritize accounts approaching charge-off for immediate collections with a success rate of 85 TO 90 improved collections
  • Within a collection staff department where there is an average of 50 calls per day, increased personal productivity to an average of 70 to 80 calls per day
  • Conducted industry analysis to assess worthiness of debt rescheduling
  • Coordinated the execution of collaterals and foreclosure proceedings with the Legal Division.

Collection Officer ( PL/BL Others)

IIFL
03.2018 - 09.2019
  • COLLECTION BKT-X ,1,2,3,4
  • Assisted in developing guidelines for special recovery projects that were initiated from time to time
  • Assisted in monitoring past due accounts and contacting customers to make collections attempts
  • Often put on a special team that was responsible for recovering debt on seriously delinquent accounts
  • Assisted in developing some of the recovery guidelines that were used for years
  • Part of a team designated to handle seriously past due branch location to discuss credit accounts
  • Acted as a resource for customers who would come to the Responsible for collection for a specified portfolio of accounts 0 to 90 days
  • Improved customer payment rates by analyzing and effectively supporting these accounts that had been neglected
  • Implemented a coding system to prioritize accounts approaching charge-off for immediate collections with a success rate of 85 TO 90 improved collections
  • Within a collection staff department where there is an average of 50 calls per day, increased personal productivity to an average of 70 to 80 calls per day
  • Conducted industry analysis to assess worthiness of debt rescheduling
  • Coordinated the execution of collaterals and foreclosure proceedings with the Legal Division.

Bucket Collection Executive

HDB FINANCIAL SERVICES LTD
04.2010 - 03.2018

. COLLECTION PRODUCTS

LAP, PL, BL BKT-X, 1, 2, 3,4

  • Conduction legal responsibilities of the department & field visit.
  • Responsible for calling credit customers who were over 30 days past due to set up payment plans
  • Took incoming calls from credit customers to answer questions and make payment arrangements
  • Assisted in developing guidelines for special recovery projects that were initiated from time to time
  • Assisted in monitoring past due accounts and contacting customers to make collections attempts
  • Responsible for taking incoming calls and giving customers the information they needed to pay accounts
  • Often put on a special team that was responsible for recovering debt on seriously delinquent accounts
  • Assisted in developing some of the recovery guidelines that were used for years
  • Part of a team designated to handle seriously past due branch location to discuss credit accounts
  • Acted as a resource for customers who would come to the Responsible for collection for a specified portfolio of accounts 0 to 90 days
  • Improved customer payment rates by analyzing and effectively supporting these accounts that had been neglected
  • Implemented a coding system to prioritize accounts approaching charge-off for immediate collections with a success rate of 90 to 95% improved collections
  • Within a collection staff department where there is an average of 50 calls per day, increased personal productivity to an average of 70 to 80 calls per day
  • Conducted industry analysis to assess worthiness of debt rescheduling
  • Coordinated the execution of collaterals and foreclosure proceedings with the Legal Division.

ASEET BASED FINANCE RELATIONSHIP OFFICER - COMMERCIAL BUSINESS

FULLERTON INDIA CREDIT COM. LTD
11.2007 - 04.2010
  • SALES AND COLLECTION BOTH HANDLING AND PROCESS
  • Conduction legal responsibilities of the department & field visit.
  • Handling BKT-X, 1,2,3

Sales Executive Commercial Vehicle Finance

CHOLAMANDALAM BUSINESS SERVICES
03.2007 - 11.2007

Sales Executive commercial vehicle finance

Senior Field Officer Sales (SME/HCF/DF/INSTA/MRF)

HBL GLOBAL ( HDFC)
11.2005 - 03.2007
  • Sales Executive commercial vehicle finance

Education

B.A FROM NBU - Language Arts Teacher Education

AIHO HIGH SCHOOL
AIHO ,Malda
2004

Skills

  • Computer Knowledge Time management by computer
  • Office Data Maintain by excel, PowerPoint, All back office job
  • Window-Operating
  • MS-Office
  • WRITHING MAIL
  • PIVOT MAINTAIN, V LOOKUP
  • DRA TARGET
  • MAKING PROJECTION TABLE WITH EXCEL IF NEED THEN ADD COLOUR

Languages

Bengali, Hindi, English

Personal Information

  • Father's Name: Akhil Kumar Biswas
  • Date of Birth: 02/18/82
  • Gender: Male
  • Marital Status: Married

Academic Qualification

  • MP PASSED (1999)
  • HS PASSED (2001)
  • BA PASSED (2004)
  • DRA CERTIFIED (2021)

References

To be provided, if required.

Hobbies listening Music, Playing, watching thriller move, action , detective

Also like cocking it's only depends on my Mood

Timeline

Collection Officer

HDB FINANCIAL SERVICES LIMITED
08.2019 - Current

Collection Officer ( PL/BL Others)

IIFL
03.2018 - 09.2019

Bucket Collection Executive

HDB FINANCIAL SERVICES LTD
04.2010 - 03.2018

ASEET BASED FINANCE RELATIONSHIP OFFICER - COMMERCIAL BUSINESS

FULLERTON INDIA CREDIT COM. LTD
11.2007 - 04.2010

Sales Executive Commercial Vehicle Finance

CHOLAMANDALAM BUSINESS SERVICES
03.2007 - 11.2007

Senior Field Officer Sales (SME/HCF/DF/INSTA/MRF)

HBL GLOBAL ( HDFC)
11.2005 - 03.2007

B.A FROM NBU - Language Arts Teacher Education

AIHO HIGH SCHOOL
AUROBINDA BISWAS