AUSTIN BENNETT
Indianapolis
Summary
Individual who is motivated, professional, and enthusiastic about cultivating strong customer and community relationships. Sales expert familiar with bank regulations and best practices.
Overview
9
9
years of professional experience
Work History
Relationship Banker
JPMorgan Chase
Greenwood
12.2022 - Current
- Providing customers with financial advice and assistance in setting up accounts, loans, and investments.
- Educating clients about various banking products available at the institution.
- Building long-term relationships with customers by providing personalized service and support.
- Researching customer inquiries regarding account balances, transactions, fees, interest rates.
- Attending meetings with other bankers to discuss best practices related to relationship building.
Assistant Manager
Crew Carwash
Greenwood
08.2020 - 12.2022
- This position required high demand of customer service and sales.
- Job responsibilities included promoting specials and customer care.
- Technical responsibilities to ensure machinery was in good working order, such as chemical titrations and cycle counts.
- Trained to repair vacuum motors, hydraulics, and other equipment as needed.
- As an Assistant Manager, I was responsible for opening and closing checklists, staffing and depositing money, inventory management, and supply ordering.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Department Manager
Walmart
Greenwood
08.2018 - 06.2020
- Job responsibilities included heavy lifting, inventory management, ordering supplies, scheduling employees as needed for work load requirements, customer service, e-commerce as this position was managing grocery pick up.
- This position required large amount of time with customer service, addressing complaints, and feedback.
- This was the largest on line ordering team in the area.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Conducted regular performance reviews to monitor progress of individual employees.
- Collaborated with other departments to ensure smooth flow of operations across multiple teams.
Shift Manager
Papa Murphy’s
Greenwood
07.2016 - 12.2017
- Excelled in every store position and regularly backed up front-line staff.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Assisted management team in developing and creating welcoming atmosphere for crew members to voice complaints.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
Education
High School Diploma -
Center Grove High School
Greenwood, INSkills
- Training
- Business planning
- Employee performance evaluations
- Consulting
- Negotiation
- Staff Management
- Strategic planning
- Staff supervision
- Sales growth
- Operations management
- Customer service
- Financial advising
- Account management
- Sales strategies
- Client education
- Relationship building
LICENSES
- SERIES 6
- SERIES 63
- SIE
- LIFE INSURANCE
Timeline
Relationship Banker
JPMorgan Chase
12.2022 - Current
Assistant Manager
Crew Carwash
08.2020 - 12.2022
Department Manager
Walmart
08.2018 - 06.2020
Shift Manager
Papa Murphy’s
07.2016 - 12.2017
High School Diploma -
Center Grove High School