Austin Borkholder
Nappanee
Summary
Dynamic professional with a proven track record at SUBWAY® Restaurants, excelling in customer service and team leadership. Skilled in training and mentoring staff, I implemented inventory management techniques that significantly reduced waste. Known for clear communication and problem-solving abilities, I foster a collaborative environment that enhances overall team performance.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Team Member
Flynn Group of Companies
05.2025 - Current
- Assisted team members in daily operations, ensuring efficient workflow and task completion.
- Utilized point-of-sale systems to manage transactions and enhance customer service experience.
- Collaborated with colleagues to maintain a clean and organized work environment, adhering to safety standards.
- Trained new staff on operational procedures and best practices, improving overall team performance.
Manager
SUBWAY®Restaurants
03.2016 - 05.2025
- Supervised daily operations, ensuring compliance with food safety and sanitation standards.
- Managed staff scheduling, optimizing labor resources to enhance service efficiency.
- Trained new employees on operational procedures and customer service excellence.
- Implemented inventory management techniques to reduce waste and improve stock levels.
Education
Diploma -
NorthWood High School
Nappanee, IN06.2013
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Attention to detail
- Cash handling
- Leadership qualities
- Goal setting and achievement
- Complex Problem-solving
- Training and mentoring
- Complaint resolution
- Relationship building
- Task prioritization
- Staff education and training
- Quality inspections
- Chemical handling
Certification
Serv Safe Certified
Timeline
Team Member
Flynn Group of Companies
05.2025 - Current
Manager
SUBWAY®Restaurants
03.2016 - 05.2025
Diploma -
NorthWood High School
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