Austin Ford
Franklin
Summary
Hands-on Parts Sales Manager monitoring performance indicators and researching sales trends to support sales and dispatch teams. Cultivated productive relationships, securing customer loyalty by generating repeat and new business. Mechanically inclined with good work ethic. Customer-oriented with several years of experience in business operations and sales support to meet customer demands. Adaptive transportation and distribution professional with expertise in customer service, inventory control, cost savings and staff management.
Overview
5
5
years of professional experience
2024
2024
years of post-secondary education
Work History
Parts Sales Manager
AutoZone
Trafalgar
01.2025 - Current
- Managed inventory levels for automotive parts and accessories.
- Assisted customers in selecting the right parts for their vehicles.
- Trained new team members on product knowledge and sales techniques.
- Planogram knowledge
- Opening task (deposits, KPI’s, MNDR, ect)
- Resolved customer inquiries and complaints professionally and promptly.
- Conducted regular stock audits to ensure accuracy of inventory records.
- Supervised daily operations of the parts department, including ordering, stocking, and selling of products.
Lead Pool Technician
Indy Water Watchers
Greenwood
02.2024 - 01.2025
- Supervised daily pool maintenance and chemical balancing procedures.
- Trained junior technicians on safety protocols and equipment usage.
- Conducted regular inspections to ensure compliance with health regulations.
- Developed schedules for routine maintenance and emergency repairs.
- Collaborated with team members to improve workflow efficiency and effectiveness.
Overnight Stocker
Walmart
Martinsville
08.2023 - 03.2024
- Stocked shelves with merchandise following store layout and planograms.
- Organized backroom inventory to ensure efficient product retrieval.
- Assisted customers in locating products and answering questions.
- Maintained cleanliness and safety standards throughout the sales floor.
- Organized shelves, racks and bins to ensure product availability.
- Removed product from boxes and placed on shelves according to merchandising guidelines.
- Received and stocked merchandise in a timely manner.
Management Trainee
Taco Bell
Greenwood
10.2020 - 08.2023
- Trained employees on food safety and hygiene standards.
- Assisted in managing daily operations and staff schedules.
- Coordinated inventory management and product ordering processes.
- Ensured compliance with health regulations and company policies.
- Shadowed managers to gain understanding of organizational expectations and management techniques.
Education
Indian Creek Highschool
Trafalgar, IndianaSkills
- Inventory management
- Customer service
- Training and development
- Problem solving
- Time management
- Sales promotion
- Profit and loss tracking
- Stock management
- Planograms
Timeline
Parts Sales Manager
AutoZone
01.2025 - Current
Lead Pool Technician
Indy Water Watchers
02.2024 - 01.2025
Overnight Stocker
Walmart
08.2023 - 03.2024
Management Trainee
Taco Bell
10.2020 - 08.2023
Indian Creek Highschool