Ensured accurate and complete installations by following manufacturer guidelines.
Increased team productivity by collaborating effectively with fellow technicians, sales representatives, office staff, and customers.
Continuously updated technical knowledge through training sessions, workshops.
programming multiple fire alarm systems such as Siemens, fire lite, silent knight, potter, vesda.
Reduced installation times with efficient planning, scheduling, and organization of tasks.
Troubleshot complex issues during installations, applying problem-solving skills for resolution.
Assisted in training new install technicians on company procedures, equipment handling techniques, and troubleshooting methods to enhance overall team performance.
Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
Transportation
Indiana Army National Guard
03.2016 - 03.2024
Worked effectively in fast-paced environments.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Worked flexible hours across night, weekend, and holiday shifts.
PRIM TECH
AT&T Uverse
10.2015 - 01.2018
Completed new connects, reconnects, disconnects, and service changes for residential and commercial customers.
Installed data and telephone cable lines between outside underground or pole lines and residential and commercial buildings.
Responded to customer requests for products, services, and company information.
Exhibited high energy and professionalism when dealing with clients and staff.