Overview
Work History
Education
Skills
Timeline
Generic

Autumn Kramer

Fort Wayne

Overview

8
8
years of professional experience

Work History

Patient Service Representative

Midwest Eye
08.2024 - 02.2025
  • Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
  • Verified insurance eligibility and coverage for patients.
  • Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
  • Filed and maintained patient records in accordance with HIPAA regulations.
  • Answering calls in a timely fashion
  • Communicating with doctors about patients needs over the phone

Part Time Sales Manager/Key Holder

Carters Inc
04.2023 - 08.2024
  • Work cash register and point of sales.
  • Interacting with customers and making sure they are satisfied and well aware of promotions going on.
  • Supervising associates and ensuring they are on task.
  • Maintaining the store so it is shoppable and product and displays are looking neat and in place.
  • Responsible for opening and closing cash registers in the morning and at night.
  • Promote and sign up members for store's credit card.

Cashier/Sales

Uncle Bill's Pet Center
02.2019 - 09.2023
  • Scan products and run money transactions for customer purchases within a timely manner
  • Greet customers, field questions, and provide friendly service
  • Feed and interact with animals
  • Disinfect and upkeep animal cages and provide general store maintenance and cleaning

Assistant Manager

Spirit Halloween LLC
08.2021 - 11.2021
  • Oversaw day to day store operations
  • Managed a group of associates
  • Opened and closed store
  • Provided excellent customer service to all customer in a timely manner

Head Hostess

Tucanos Brazilian Grill
10.2017 - 05.2019
  • Answer phones to take reservations and respond to guests' questions
  • Greet guests, escort them to their tables, and engage them in conversation
  • Serve as point person to communicate between managers and hosting staff during busy times
  • Manage customer needs and provide courteous service
  • Cater events for the restaurant
  • Provide light cleaning of bathrooms and waiting areas

Cashier

Kroger
05.2017 - 10.2017
  • Scan groceries and run money transactions for customer purchases within a timely manner

Education

Homeschool -

Homeschool
Fort Wayne, IN
06.2017

Vincennes University - Zoology, Marine Biology

Vincennes University
Vincennes, IN
11.2020

Skills

  • Dependability
  • Teamwork
  • Leadership
  • People skills
  • Customer service
  • Self-motivation
  • Reliability
  • Point of sales
  • Basic computer functions
  • Teachable
  • Eagerness to learn

Timeline

Patient Service Representative

Midwest Eye
08.2024 - 02.2025

Part Time Sales Manager/Key Holder

Carters Inc
04.2023 - 08.2024

Assistant Manager

Spirit Halloween LLC
08.2021 - 11.2021

Cashier/Sales

Uncle Bill's Pet Center
02.2019 - 09.2023

Head Hostess

Tucanos Brazilian Grill
10.2017 - 05.2019

Cashier

Kroger
05.2017 - 10.2017

Vincennes University - Zoology, Marine Biology

Vincennes University

Homeschool -

Homeschool

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Autumn Kramer