Summary
Overview
Work History
Education
Skills
Timeline
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Autumn Martin

Princeton

Summary

Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments.

Overview

10
10
years of professional experience

Work History

Housing Case Manager

Rooftop of Virginia CAP
11.2021 - 11.2024
  • As Housing Manager for Rooftop of Virginia CAP I am in charge of HUD/ Section 8 rental assistance for over three hundred families in three different counties. I handle any casework and communication that is required. I ensure current families meet the program requirements and report any income and household changes.
  • I work with multiple systems such as Elite, Go Engage, and E- Docs to enter client information, data entry, and uploading documents.

Police / 911 Dispatcher

City of Galax Police Department
11.2018 - 11.2023
  • In the position of Dispatcher, I answered emergency phone calls and sent help to people in need
  • I talked people through sometimes the worst moments of their life and assisted them in any way I could until help arrived
  • I answered the call, dispatched the necessary personnel, and updated the units responding with the correct information
  • I also completed paperwork for protective orders and warrants
  • This position has taught me to stay calm and focused in difficult situations.

Front-End Manager

Grant’s Supermarket
05.2016 - 02.2019
  • I spent almost three years working as Front-End Manager at Grants, which afforded me the opportunity to take on a bit of leadership in my workplace
  • As a Front-End Manager, I handled large quantities of money and was responsible for managing the tills of all of the cashiers within the store
  • I counted and rebuilt the tills, managed the safe at the store, took customer payments, and sold/cashed-out lottery tickets
  • I was tasked with ensuring that the customer-facing section of the store operated smoothly by managing each of the cashiers and seeing that they were on task
  • I also had experience changing the prices of the items within the store and making signs detailing sales within the store.

Bookkeeper

Cockerham’s Tire and Auto #2
07.2017 - 11.2018
  • In July 2017, I was hired as the Bookkeeper at Cockerham’s Tire and Auto #2
  • As part of my job, I managed customer charge accounts, made the daily bank deposits, handled fraudulent checks (including going to court), and was responsible for refilling the ATM
  • I also handled invoices for vendors who ship to the store as well as customer invoices and shop tickets
  • While handling the invoices, I worked with in-house systems, such as Manager Plus and StoreTrak
  • Furthermore, I created and maintained various Excel spreadsheets within the store, managed the cashiers, and sold/cashed-out lottery tickets.

Cashier

Grant’s Supermarket
05.2015 - 05.2016
  • As a cashier, I managed my register, answered questions, and dealt with customer concerns
  • While in this position, I was able to work closely with my co-workers and further develop my teamwork skills.

Education

High School Diploma -

Carroll County High School
Hillsville, VA
05.2016

Skills

  • Personable
  • Quick Learner
  • Proficient in the Microsoft Office Suite
  • Management Experience
  • Customer Service
  • Experience handling large quantities of money
  • Calm under pressure

Timeline

Housing Case Manager

Rooftop of Virginia CAP
11.2021 - 11.2024

Police / 911 Dispatcher

City of Galax Police Department
11.2018 - 11.2023

Bookkeeper

Cockerham’s Tire and Auto #2
07.2017 - 11.2018

Front-End Manager

Grant’s Supermarket
05.2016 - 02.2019

Cashier

Grant’s Supermarket
05.2015 - 05.2016

High School Diploma -

Carroll County High School

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Autumn Martin