Sumanth Rao
Business Analyst - SAP
Hyderabad,TS
Summary
Results-driven Business Analyst with over 5 years of experience in all phases of project management, specializing in business process mapping, requirements gathering, and data flow setup. Proven expertise in customization and fitment analysis, ensuring solutions align with organizational needs. Skilled in documentation, functional testing, and creating comprehensive user training materials to enhance user adoption and satisfaction. Committed to delivering high-quality outcomes through effective collaboration and strategic problem-solving.
Overview
9
9
years of professional experience
3
3
Languages
Work History
Business Analyst
Creative Techmars Financial Services
10.2023 - 04.2025
- The company enhanced their mortgage application by adding a new tool, Mortgage Assessor, to pre-screen potential borrowers and automate the application process to improve the pace. It helped improve the mortgage application process efficiency. The system reduced errors in estimating closing costs and monthly payments. The system increases the company's competitiveness by reducing the turnaround time of the loan origination process.
- Elicited SMART requirements by using elicitation techniques, and generated stories using Story Personas and Story Mapping.
- Designed and developed project document templates based on the SDLC, agile methodology.
- Worked as a liaison between the technical team and the clients in developing the system.
- Facilitated JAD sessions with management, users, and other stakeholders to define the project and to reduce the time frame required to complete deliverables.
- Responsible for requirement gathering, business process flow, business process modeling, and business analysis.
- Worked in a fast-paced, deadline-driven environment, and implemented security standards.
- Conducted presentations to the management, and training workshops for the clients.
- Documented business requirements and communicated these requirements with the development team for the design and implementation of business solutions.
- Perform risk management, prioritize risks, and log them into a risk register for further reference.
- Performed gap analysis by identifying existing technologies.
- Experience in mapping the process with Visio flow charts.
- Analyzed test results and reported the necessary corrective actions.
- Worked closely with business partners and SMEs to understand their needs.
- Designed and implemented basic SQL queries for QA testing and report/data validation.
- Performed as-is analysis, to-be analysis, data analysis, gap analysis, competitive analysis, comparative analysis, process flows, and business flows.
- Used the JIRA platform while developing the mobile application to increase productivity and to follow the tasks provided to accomplish the project.
- Performed UAT, participated in writing test plans, and developed different testing strategies, such as black box testing and load testing.
- Facilitated weekly status meetings, walkthroughs, documented the proceedings, developed timelines for project delivery, and managed projects and resources to successful completion.
- Facilitated meetings with QA and developers to discuss defects.
- Reviewed the business requirements document with the business and development team to understand the architecture and functionality of the application.
- Environment: AGILE-Scrum, SQL Server, UML, MS Visio, MS Access, MS Project, JIRA, Quality Center, UAT.
Business Analyst
Nike
12.2021 - 05.2023
- The focus project was the ERP implementation project, and I was specifically working on the Order Management module of the ERP system. Below are some of my responsibilities.
- Conducted GAP analysis by identifying AS-IS and TO-BE process models.
- Conducted story grooming sessions to elicit requirements to streamline the app with a responsive interface.
- Responsible for various deliverables throughout the software development lifecycle, from process flow diagrams to mock-ups and wireframes.
- Worked with the business and customers on new initiatives by conducting interviews at both in-house and client locations, gathering and analyzing requirements for what data will be helpful to reach the desired project goals.
- Analyzed business needs and worked with technical and non-technical teams to overcome challenges, working with business users, stakeholders, and SMEs throughout the organization.
- Utilized Agile Scrum methodology, participated in daily stand-up meetings, sprint planning meetings, sprint review meetings, and retrospective meetings.
Business Analyst
Subodh Business Solutions
04.2016 - 05.2019
- Subodh's business is a leading global provider of information technology and knowledge processing services. The focus of the project was to develop a web-based application for hospitals to maintain and organize patient details, such as health records, through a smart card system. Below are some of my responsibilities.
- Gathered requirements for automating and streamlining order processes for the business.
- Created a project charter by considering the scope and schedule of the project.
- Conducted user interviews at both in-house and client locations, gathering and analyzing requirements to deliver the BRD and FRD.
- Prepared high-level and detailed functional specification documents, and reviewed them with business teams and technical teams.
- Facilitated JAD sessions throughout the SDLC process to document the product’s vision and resolve open issues and conflicts.
- Provide daily support for the relevant functional/technical area within the SAP landscape by recording and providing status on issues, troubleshooting and analyzing issues, identifying and executing possible solutions, testing solutions, and monitoring solutions in the production environment. Support should be proactive, wherever possible.
- Documented, managed, and developed mitigation plans for risks during the project life cycle.
- Created a stakeholder register to ensure efficient management of stakeholders.
- Ensured requirement traceability by maintaining a Requirements Traceability Matrix to avoid scope creep.
- Prepared workflow diagrams, gap analysis - 'as-is' and 'to-be' scenarios, designed new process flows, and documented the existing business processes and scenarios.
- Identified changes and performed impact analysis of the change request on triple constraints.
- Monitored and tracked the project schedule, work plan, and budget for the business area to ensure the project meets targeted dates and goals by conducting weekly meetings.
- Developed and executed an overall testing strategy, plans, and test cases for the User Acceptance Testing (UAT) phase.
- Created Use Case diagrams, Use Case Narratives, Activity Diagrams, and Class Diagrams using UML modeling tools like MS Visio.
- Environment: Waterfall, Quality Center/HPALM, Oracle, MS Office, MS Visio, Requisite Pro, SQL.
- Hyderabad, India.
Education
Bachelor of Science - Computer Science
JNTUA
Kurnool, India 04.2001 -
Skills
Requirement Management Tools: HP ALM/ Quality Center, JIRA, MS Project, Requisite Pro
Databases: SQL Server, SQL, Oracle
Operating System: Windows 7, Windows 8, Vista, Windows XP/2000
Programming Languages: SQL, Oracle, HTML, JAVA, XML
Applications: Microsoft Office, Microsoft Visual Studio, Microsoft Visio, Microsoft Excel
Tools: JIRA, Tableau, MS Visio
Web Technologies: HTML, CSS, JavaScript, jQuery, Webservices
Timeline
Business Analyst
Creative Techmars Financial Services
10.2023 - 04.2025
Business Analyst
Nike
12.2021 - 05.2023
Business Analyst
Subodh Business Solutions
04.2016 - 05.2019
Bachelor of Science - Computer Science
JNTUA
04.2001 -
Languages
Hindi
Intermediate (B1)
Telugu
Upper intermediate (B2)
English
Advanced (C1)
Certificates
•Certified Scrum Master (CSM)
•Agile
•PSM1