Ava McNally
Muncie
Summary
- While working at Mancino's, I had a dynamic professional with a strong background in conflict resolution and team leadership from Mancino's Pizza And Grinders. Proven ability to enhance customer satisfaction and mentor staff, leveraging quick thinking and decision-making skills. I was committed to fostering a culture of excellence while maintaining high standards of service and accountability.
- Professional sports official with background in overseeing Little League games and other under 12 teams in both baseball and softball. I offer history of maintaining game flow and ensuring adherence to rules. I am known for strong teamwork and adaptability, consistently supporting fair play and collaborative outcomes.
Overview
2
2
years of professional experience
Work History
Supervisor
Mancinos Pizza And Grinders
08.2022 - 08.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
Umpire
5 Tool Athletics
07.2023 - 08.2024
- Maintained a professional demeanor throughout games, effectively managing conflicts between players or coaches when necessary.
- Promoted good sportsmanship among players.
- Officiated games fairly and impartially using sound judgment and decision-making skills.
- Improved game fairness by enforcing rules, regulations, and upholding the highest standards of sportsmanship.
- Stayed composed and professional in high-pressure and emotionally-charged situations with coaches, players and fans.
- Communicated with fans, coaches, players, and other umpires.
Education
Bachelor of Science -
Ball State University
Muncie, IN05-2028
High School Diploma -
Yorktown High School
Yorktown, IN05-2024
Skills
- Quick thinking
- In-depth rule knowledge
- Decision-making skills
- Physical fitness
- Good working with people of any age
- Strong decision-making
- Training and mentoring
- Staff management
- Customer service
- Attention to detail
Timeline
Umpire
5 Tool Athletics
07.2023 - 08.2024
Supervisor
Mancinos Pizza And Grinders
08.2022 - 08.2024
Bachelor of Science -
Ball State University
High School Diploma -
Yorktown High School
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