Ava Zack
Munster
Summary
Dynamic professional with extensive experience in customer service and office management, notably at Green Planet Tanning. Proven ability to foster positive relationships through effective communication and organization. Skilled in multitasking and maintaining a welcoming environment, ensuring client satisfaction and operational efficiency. Adept in clerical support and child care, enhancing overall service quality.
Overview
2
2
years of professional experience
Work History
Summer Nanny
Patrice Zagotta
06.2024 - 08.2024
- Resolved conflicts between children using effective communication techniques that fostered empathy and respect among peers.
- Developed strong rapport with parents, communicating daily updates on their children''s progress and needs.
- Organized and cleaned home after activities by picking up toys and straightening up play areas.
Restaurant Hostess
Kitaro
02.2024 - 08.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
Receptionist
Green Planet Tanning
05.2023 - 01.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Waitress
Blue Top Drive-In
06.2022 - 12.2023
- Exhibited strong multitasking abilities, balancing multiple orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
Education
Business -
Indiana University, Bloomington
Bloomington, INSkills
- Clerical support
- Office management
- Customer service
- Pet care
- Toddler care experience
- Infant care experience
- Organization
Timeline
Summer Nanny
Patrice Zagotta
06.2024 - 08.2024
Restaurant Hostess
Kitaro
02.2024 - 08.2024
Receptionist
Green Planet Tanning
05.2023 - 01.2024
Waitress
Blue Top Drive-In
06.2022 - 12.2023
Business -
Indiana University, Bloomington
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