Summary
Overview
Work History
Education
Skills
Timeline
Generic

Avadhoot Giri

Thane

Summary

Patient and outgoing customer service representative with three+ years of experience. Consistent positive interactions with customers and conflict resolution skills.Proven ability to increase customer retention by addressing complaints in a timely and efficient manner.

Overview

2025
2025
years of professional experience

Work History

Volunteer Youth Worker

Animal NGO,s
3 2024 - Current
  • Provided animals with food and water, checking regularly to maintain fresh supplies.
  • Cleaned and sanitised animal cages meticulously, minimising risks of transmitted infections.
  • Noted dog's favourable walking routes, revisiting preferred spots to keep animals in happy environments.

Sales and Marketing Assistant

JW Marriott Mumbai Sahar
08.2024 - Current
  • Boosted sales revenue by developing and implementing targeted marketing strategies.
  • Assisted in the creation of sales presentations tailored to individual client needs, resulting in higher closing ratios.
  • Maintained up-to-date knowledge of hotel promotions, rates, and availability for accurate bookings.

Car Sales and Car Accessories

Selfowned
03.2023 - Current
  • Car sales on comission basis.
  • Delivering car parts to clients.

Data Validator

Achilles
04.2021 - 12.2022
  • Responsible for ensuring the accuracy of information entered into an organization.
  • Email content creation, Email scheduling, List segmentation, Email delivery.
  • Identified issues, analysed information and provided solutions to problems.
  • Built and maintained courteous and effective working relationships.

Customer Service Executive

Techmahindra
04.2019 - 03.2020
  • Addressed customer service enquires quickly and accurately.
  • Monitored email to promptly collect and respond to complaints.
  • Attended to incoming enquiries within target timeframes.

Customer Service Executive and Guest relarionship Executive

GVK Mumbai International Airport
01.2018 - 01.2019
  • Successfully managed and coordinated team of 15 employees.
  • Guaranteed first-class customer service, enthusiastically anticipating and catering to customer needs and requirements.
  • Assisted customers with product-related questions, feedback and complaints.
  • Worked with flight and ground crew to facilitate seamless operations.
  • Managing movement of VIP,s.

DHL Business Analyst

Tata Consultancy Services
06.2016 - 11.2016
  • Completed office tasks and logistics as needed.
  • Categorised shipments based on tariff coding system.

Education

Graduate in Banking and Insurance - Banking and Insurance

Vidya prakash mandal R.Z Shah College

Diploma of Higher Education -

Inspire Academy

Higher Secondary Certificate (HSC) -

Mumbai University

Secondary (SSC) -

Maharashtra Board

Skills

    Strong communication skills

    Excellent written communication

    Business communication

    Data migration

    Training and Development

    Volunteer recruitment

    Physical Fitness

Timeline

Sales and Marketing Assistant

JW Marriott Mumbai Sahar
08.2024 - Current

Car Sales and Car Accessories

Selfowned
03.2023 - Current

Data Validator

Achilles
04.2021 - 12.2022

Customer Service Executive

Techmahindra
04.2019 - 03.2020

Customer Service Executive and Guest relarionship Executive

GVK Mumbai International Airport
01.2018 - 01.2019

DHL Business Analyst

Tata Consultancy Services
06.2016 - 11.2016

Volunteer Youth Worker

Animal NGO,s
3 2024 - Current

Graduate in Banking and Insurance - Banking and Insurance

Vidya prakash mandal R.Z Shah College

Diploma of Higher Education -

Inspire Academy

Higher Secondary Certificate (HSC) -

Mumbai University

Secondary (SSC) -

Maharashtra Board

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Avadhoot Giri