Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic
Avala Shanmukha Rao

Avala Shanmukha Rao

Marketing
Hyderabad

Summary

motivated service worker with exceptional social skills, communication abilities, and customer service background dedicated to following health and safety guidelines and handling products or services properly. pursues every opportunity to support team members and proactively address issues. innovative and goal-oriented management professional committed to sales and marketing. Dedicated team player skilled at mediation and conflict resolution

Overview

1
1
year of professional experience
8
8
years of post-secondary education
3
3
Certifications
3
3
Languages

Work History

Management Trainee

Spectrum Biocides Pvt Ltd
Hyderabad
05.2022 - Current
  • Described product to customers and accurately explained details and care of Disinfectants.
  • Communicated with vendors regarding back order availability, future inventory and special orders.
  • Handled day-to-day customer or client questions via telephone or email.
  • Managed customer expectations and helped navigate sales processes.

intern

INA Internet group Pvt Ltd
  • Collaborated with team to optimize workflow and achieve objectives.
  • Researched and reviewed information in support of daily objectives.
  • Liaised with clients to assess needs and responded to inquiries.

intern

Chawla Publications Pvt Ltd
  • Answered and transferred incoming telephone calls, taking messages for various staff members.
  • Provided clerical support, addressing routine and special requirements.


Internship Student

Krishi vigyan kendra
Chitoor
  • Reported back to instructor to receive day-to-day tasks and responsibilities.
  • Helping farmers to understand various government farmer schemes.
  • Practiced various agricultural farming like sericulture, paddy cultivation, Groundnut production etc
  • Making activity reports on monthly basis.

Education

Marketing Management

Vishwa Vishwani Institute of Systems And Management
07.2020 - 05.2022

Bachelor of Science - Agriculture

Suresh Gyan Vihar University
Jaipur, India.
09.2016 - 05.2020

Intermediate - Biology Physics Chemistry

Narayana Junior College
Hyderabad, India
04.2014 - 04.2016

Xth Class - undefined

St. Rita High School

Skills

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Certification

Customer service: Call control Strategies

Interests

Organic Farming

Polyhouse farming

Timeline

Management Trainee

Spectrum Biocides Pvt Ltd
05.2022 - Current

Customer service: Call control Strategies

06-2021

Developing your skills as an HR professional

06-2021

Creating positive conversation with challenging customers

06-2021

Marketing Management

Vishwa Vishwani Institute of Systems And Management
07.2020 - 05.2022

Bachelor of Science - Agriculture

Suresh Gyan Vihar University
09.2016 - 05.2020

Intermediate - Biology Physics Chemistry

Narayana Junior College
04.2014 - 04.2016

intern

INA Internet group Pvt Ltd

intern

Chawla Publications Pvt Ltd

Internship Student

Krishi vigyan kendra

Xth Class - undefined

St. Rita High School

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