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Summary
13+ years of experience driving sustainable business outcomes through empathetic leadership and innovative delivery frameworks.
Certified Scrum Master with expertise in Agile methodologies, improving delivery timelines, team performance, and stakeholder satisfaction.
Proven track record in managing and delivering complex e-commerce projects, ensuring alignment with business goals and adaptability to dynamic requirements.
Led and mentored teams of 45+ engineers, building high-performing, collaborative teams with low attrition rates.
Extensive technical expertise in e-commerce platforms (Commercetools, Oracle Commerce Cloud, ATG) and technologies (Node.js, React, Mule, Algolia).
Passionate about blending execution with innovation to create lasting organizational value and drive digital transformation.
Led and inspired a team of 40+ engineers, achieving increase in project efficiency and fostering a highly collaborative environment with low attrition rates.
Managed end-to-end delivery of complex e-commerce projects, achieving 100% alignment with business requirements and improving stakeholder satisfaction.
Implemented customized Scrum practices, reducing project cycle time and maintaining adaptability to dynamic project requirements.
Collaborated closely with product owners, stakeholders, and customers
Developed comprehensive risk management plans to minimize project delays and budget overruns, safeguarding project outcomes.
Led digital transformation initiatives for Motorolaโs APAC and LA e-commerce platforms, enhancing scalability and reducing operational costs by 25%.
Served as technical product owner and Scrum Master, facilitating Agile practices to enhance delivery timelines, and coordinating between development and stakeholder teams to meet strategic objectives.
Migration of the legacy MOL application to Oracle Cloud commerce
Streamlined legacy shipping charge and Tax API using Oracle Cloud tools, reducing response time by 90% and improving transaction accuracy by 15%.
MASTEK
Technical Architect
05.2015 - 12.2021
Job overview
Skills: Oracle Cloud Commerce,ATG,Mule
Served as offshore Technical Architect, designing scalable e-commerce solutions, including microservices and cloud-based integrations, improving system scalability.
Led requirement clarification sessions with stakeholders, ensuring alignment and reducing project rework through clear communication and documentation.
Architected multiple integrations leveraging OCC service architecture, streamlining data flow across systems and reducing API response time by 30%.
Developed customizable bundles and subscription modules, enhancing user experience and increasing subscription uptake.
Integrated APTOS CRM with e-commerce systems to enable seamless omni-channel experiences, increasing CRM data accessibility and improving customer engagement metrics.
Cognizant Technology Solutions
Senior Software Engineer
07.2011 - 04.2015
Job overview
Skills: ATG (Oracle Web Commerce), Endeca Search
Facilitated requirement clarification sessions with stakeholders, reducing project ambiguity and minimizing rework.
Crafted technical designs for critical e-commerce functionalities, including payment gateways and loyalty programs, ensuring seamless user experience.
Executed complex payment and loyalty program integrations, increasing transaction accuracy and improving customer retention.
Conducted peer reviews for technical deliverables, maintaining code quality and reducing post-deployment issues.
Education
VIT University
Master of Science from Software Development & Management